企業(yè)績(jī)效評(píng)估系統(tǒng)(已改無(wú)錯(cuò)字)
2023-02-06 18:51:04 本頁(yè)面
【正文】 ? 清大工工所 企業(yè)績(jī)效評(píng)估之架構(gòu)（平衡計(jì)分卡） 28 ? 清大工工所 企業(yè)績(jī)效評(píng)估之不同模式 ?平衡計(jì)分卡：分成顧客、財(cái)物、企業(yè)內(nèi)部流程、學(xué)習(xí)與成長(zhǎng)等四大構(gòu)面來(lái)全面衡量企業(yè)之經(jīng)營(yíng)績(jī)效 ?六標(biāo)準(zhǔn)差：以顧客價(jià)值為導(dǎo)向來(lái)衡量企業(yè)各個(gè)流程之績(jī)效。基本上也隱含了財(cái)物面（如流程之成本分析與改善）和學(xué)習(xí)成長(zhǎng)構(gòu)面（如訓(xùn)練員工成為黑帶高手以改善流程） 29 ? 清大工工所 The Importance of Performance Evaluation ?Poor performance of a product can make it fail in the market place outright (20% performance/price difference is significant!) ?Poor performance of the architecture of a system can make it vulnerable to its viability. ?Poor performance of a service can cut into its profits and threaten in viability of the service provider (5% capacity difference is significant!) ?Poor performance of a manufacturing business can cut into its profits, lose the petition, and threaten the existence of a business. 30 ? 清大工工所 The Importance of Performance Evaluation ?To achieve adequate performance, quantification of performance requirements, budgets, analysis, prediction must be applied at every stage of a project. ?The ongoing performance evaluation of a service/ manufacturing system must be carried out to improve the its efficiency and effectiveness. 31 ? 清大工工所 參考書(shū)籍 1. Systems Engineering and Management， Blanchard Fabrycky, Prentice Hall 2. 平衡計(jì)分卡， Kaplan Norton，朱道凱譯， 臉譜文化公司， 1999 3. 六標(biāo)準(zhǔn)差， Pande, Neuman and Cavanagh, 樂(lè)為良譯， McGrawHill, 2023 32 ? 清大工工所 謝 謝 :05:3419:0519::05 19:0519:05::05:34 2023年 2月 4日星期六 7時(shí) 5分 34秒 清大工工所 ? 靜夜四無(wú)鄰，荒居舊業(yè)貧。 , February 4, 2023 ? 雨中黃葉樹(shù)，燈下白頭人。 19:05:3419:05:3419:052/4/2023 7:05:34 PM ? 1以我獨(dú)沈久，愧君相見(jiàn)頻。 :05:3419:05Feb234Feb23 ? 1故人江海別，幾度隔山川。 19:05:3419:05
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