【正文】 20304050601980 1990 2020Y ea r$Billions P r od S er vi ce sFi nanci al S er vi ce s11/2020 27 Growth Through Services Market Driven: Make Our Customers More Productive Lower Their Costs Drive Better Use of Their Assets Help Them to Be More Competitive in Their Marketplace Execution: Continue to Manufacture HighTech, Quality Products Service GE and Our Competitors? Products Focus on Service Technology Ramp。D Grow Financial and Information Services Businesses (Capital, NBC) Expotential Market Expansion Providing Total Solutions to Our Customers 11/2020 28 ECommerce ? Focus on Customer ? Productivity Improvements ? Most Recent Best Practice 11/2020 29 eBusiness in GE “ Where does the Inter rank in priority? It?s number one, two, three and four.” Jack Welch, Chairman and CEO ? ? 11/2020 30 ? Communicate Internally and Externally ? Improve Processes ? Manage Supply Chains ? Do Business with Suppliers and Clients Online ? Expand the Services We Offer to Customers GE Is Using eTechnology to: ? Some Examples of eBusiness in GE: ? Remote Monitoring and Servicing of Equipment ? InterBased News and Entertainment ? ProductRelated Software 11/2020 31 People ? Top Talent Recruiting/Retention ? Pay for Performance ? Training ? Management Development Training Center 11/2020 32 People Processes ? Vitality Curve A,B,C Players ?A Players Top 20% ?B Players Vital 70% ?C Players Bottom 10% 11/2020 33 People Processes ? Session C ? Performance Appraisals ? 360 degrees appraisals ? Pay Salary, Bonus,Stock Options ? Training ?Six Sigma Black Belt Position ?Global Assignments 11/2020 34 GE in China ? Investments ? Sales ? Best Practices ? Lessons Learned 11/2020 35 GE in China GE is a Leading Multinational Company in China Product sales of electric fans, refrigerators and steam lootives。 manufacturing of light bulbs。 investment in power plants. Acquisition of Anderson/Meyer Trading Company, providing installation and services for the electrical industry in China. Invested in the Shanghai Electrical Power Company, the largest foreign venture in China at that time. Reestablished GE’s business contact with China through the opening of a representative office (1981) in Beijing. GE Hangwei Medical Systems was established in Beijing the first JV of GE in China. GE (China) Co. Ltd. was establis