【正文】
him some suggestions? Work in groups and tell me your decision and reasons. You can give as many reasons as possible. Daniel should accept a new robot because __________________________. Daniel should get his money back because __________________________. 3. How to write a reply T: Underline some useful expressions in the reply. T: Here are some advice for you. When we receive a plaint letter, we should send a reply immediately. What’ s more, we should pay attention to our words when we are explaining something. Most of all, we should find out ways to deal with the problems. 【設(shè)計(jì)意圖:通過閱讀回信,引導(dǎo)學(xué)生展開討論,運(yùn)用信中的內(nèi)容闡述自己的觀點(diǎn)?!? Step 4 Writing T: Today we’ ve learned how to write a plaint letter and the reply. Susan bought a mobile phone last week. However, there is something wrong with it. She is planning to write a plaint letter to the shop. Can you help her write the letter? Susan上周買了一臺(tái)手機(jī),型號(hào) NKZ03,但在使用中碰到了一些問題,她發(fā)現(xiàn)這臺(tái)手機(jī)與店家所作的承諾不相符。要點(diǎn)包括: 1. 電池最多只能用一天; Susan認(rèn)為應(yīng)該至少能用兩天。 4. Susan 的要求…… (自擬兩點(diǎn)) V. Homework 1. Review different ways to write a plaint letter and a reply. 2. Help the manager write a reply to Susan.