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y) ? negative context,positive valuepotential gain ? constraints:forces that prevent individuals from doing what they desire ? demands:loss of sth. desired Sources of Stress (1)Environment factors ? Economic uncertainties: downward swings lead to layoffs,reduced pay,shorter workweeks ? Political uncertainties social issues: conflict of territory,ethnical,group interest ? technological uncertainty: technological innovation,deskill Sources of Stress (2)Organizational factors ? Task demands:design of one’ s job(autonomy, variety,automation),working condition,physical layout ? role demands:role conflicts,overload,ambiguity ? interpersonal demands:social support from , ? a. structure:plex,discretion,participation ? leadership:climate ? anizational life stage:establishment,decline Sources of Stress (3)Indivicdual factors ? Privacy,family issues ? economic problems ? personality:an inherent tendency to accentuate negative aspects of the world ? stressors are additive:appraise the total amount of stress one is under, the straw that breaks the camel’ s back Difference relationship between potential stressors experienced stress ? Perception:stress potential lies in one’ s interpretation of those factors rather than ? job experience:negatively related to stressselective withdrawal,coping mecganism ? social support:palliative,buffer the impact ? belief in locus of control:those with an internal locus believe they control their destiny ? hostility:at high risk for heart disease 4. Consequences of Stress ? Physiological symptoms:create changes in metabolism,increase heart breathing rates,blood pressure,bring on headaches,induce heart attack have the least direct relevance to OB students ? Psychological:cause dissatisfaction,tension, anxiety,irritability,boredom,procrastination ? behavioral: change in productivity, absence, turnover,as well as eatingdrinking habit,fidget, sleep disorders。 implementing timemanagement techniquesmaking daily lists of activities to be acplished, prioritizing by importance urgency,scheduling according to priorities set,knowing your daily cycle ? Organizational approaches:personnel selection job placement,goals setting feedback,redesigning jobs,employee involvement, munication,corporate wellness programs 演講完畢,謝謝觀看!