五星級酒店客房部標準工作程序sop(中英文)-閱讀頁
2025-07-29 17:27本頁面
【正文】 during your work.在你的工作中保持干凈，整齊，清新的外貌PROCEDURES 流程Keep clean and be optimistic during work time. 在工作時間保持干凈及樂觀的態(tài)度Make selfcheck and grooming check at any time. 隨時進行儀表儀容的自我檢查Wear tidy uniform with all buttons buttoned up. Pay attention not to roll up cuffs or sleeves. 穿系好紐扣的整齊的制服，不能挽起衣袖Change the uniform in time if it is stained, crumpled, dirty or smelly. 及時更換有污漬，褶皺，臟的，有異味的制服Wear your name tag correctly with your uniform, the name tag is part of your uniform. 將名牌別在制服正確的位置，名牌也是制服的一部分Pay attention that uniform has no damages. 留意制服不要有破損Wear shoes and socks as issued: 穿規(guī)定的鞋襪Black shoes and black socks for male. 男士穿黑鞋黑襪Black shoes and neutral color stockings for female. 女士穿黑鞋肉色長襪Check your shoes: shoes should be clean, polish and in good condition. 檢查你的鞋：是否干凈，光亮，并處于完好狀態(tài)Check your socks and stockings: they should be clean, odor free and no holes. 檢查你的襪子：是否干凈，無異味和破洞Check your uniform: it should be clean, well pressed and have no tears or damage, No missing buttons. 檢查你的制服：是否干凈，熨燙整齊，無破損或紐扣丟失Housekeeping – Policies amp。并檢查確保無破損Hair to be bed and brushed For male, the hair should not cover eye brow and the back should not touch collar or be over the ears. 男士頭發(fā)須梳理整齊，前不得過眉，后不得過衣領，鬢角不得蓋過耳朵Make sure arrival at Office is 15mins in advance.提前15分鐘到辦公室For female, long hair should be coiled up at the back wit hairnet, short hair should not cover the shoulders, and all hair pins are to be black in color.女士長發(fā)要用發(fā)網盤起，短發(fā)不過肩，發(fā)卡只限于黑色Nails should be closely trimmed, nail polish is allowed but in natural color only指甲油只限于透明色，并保持光亮和平整Large or hanging earrings are not allowed, bracelet chain is also not allowed. 夸張和懸掛式的耳環(huán)是不允許的，手鐲也是不被允許的No rings except engagement or marriage ring不可戴戒指，訂婚或結婚戒指除外Remind associates to check for bad breath.保持口腔無異味Supervisor will also be responsible to spot check PA Cleaner’s uniform, appearance and to correct it at any time during working time主管要在工作時間隨時抽查PA員工的制服，儀表Pay particular attention to check if their uniform is worn correctly, such as if any buttons is opened, if the sleeves are rolled up etc檢查制服時要注意細節(jié)，例如紐扣沒系好，袖子卷起來等Keep reminding PA Cleaners to pay attention to their appearances.提醒PA員工注意他們的外表 Housekeeping – Policies amp。Do
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