【正文】
m, I am writing to tell you about our experience on Train 2315 the other day. It is a which goes from Winston to Stenberg. This train was never late before, but last Thursday it did not get to the station time. The train was supposed to reach the station at 9:10 . but it was 10:30 . when it set off in the end. My friends and I had to for nearly eighty minutes. Officials at the station neither said sorry to train on wait us gave us any reason for the delay (延誤 ). On our way to Stenberg, it stopped for another thirty minutes and still nobody told why. What’s more, service on the train was also very poor. The trip took more than five hours. , we could buy nothing but some soft drinks on the train. Worst of all, there was something with the air conditioning and the temperature reached 38℃ before we arrived in Stenberg. nor us the However wrong All the passengers on the train were angry that they asked me to write this letter to your pany. We are looking forward to from you. We hope you can give us some explanations and improve your work later. Yours, John so hearing