【正文】 e is John9. If you want to ask someone to answer the call, you should say, “______?” A. Can you tell Mr. Brown to answer the telephone B. May I speak to Mr. Brown C. I want to speak to Mr. Brown, don’t I10. After reading this passage, we know______.A. how to make a telephone call in EnglishB. how to make a telephone call in Chinese C. how to speak English on the telephoneV. Translation: ( 10%)1. 請不要掛斷，我檢查一下是否有空房間？2. 這邊請？3. 先生，您打算如何付款呢？4. 先生，您還有其他的什么吩咐嗎？5. 聽到這樣的事情我們非常遺憾6. 客房送餐24小時(shí)免費(fèi)提供7. 我隨時(shí)樂意為您服務(wù)。 四川省質(zhì)量技術(shù)監(jiān)督學(xué)校2010 ～2011 學(xué)年度第 2期旅游服務(wù)與飯店管理班《 英語 》B答題紙Class： Name： Number： Score：I: Vocabularies: ( 15%) 1. 2. 3. 4. 5. 6. 7. 8. 9 10. 11 12 13 14 15. II. Choose the best answer. ( 15%) 15 610 1115 III. Complete the dialogue: ( 10%) 15 IV. Reading Comprehension: ( 10%)15 610 V. Translation: ( 10%)1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 四川省質(zhì)量技術(shù)監(jiān)督學(xué)校2010 ～2011 學(xué)年度第 2期旅游服務(wù)與飯店管理班《 英語 》B卷答案I: Vocabularies: ( 15%) 1. front desk 2. General Manager 3. arrival time 4. signature 5. inconvenience 6. single 7. reservation 8. please enjoy 9. suit 10. fork and knife 11. after you 12 express dry cleaning 13. Service charge 14. Complain 15. Room rateII. Choose the best answer. (15%) 15 C D A C A 610 A C D B A 1115 C C A A C III. Complete the dialogue: ( 10%) 15 B E C A D IV. Reading Comprehension: ( 10%)15 B C A C D 610 A B A B A V. Translation: (10%) 1. Please hold the Line. I’ll check the availability. 2. This way .please, Sir. 3. How would you make the payment? 4. Sir ,is there anything I can do for you? 5. I’m sorry to hear that. 6. Room service is available for 24 hours 7. I’m always at your service 8. would you like a table at hall or at a private room. 9. What drinks would you prefer? 10. I’m looking forward to serving you next time.