【正文】 Cash Sales Department Manager Avaya Road Basking Ridge NJ079200 USA Dear Cash: Re: To solve Avaya Aura contact center39。t support Chinese characters e out as squares and you have to guess what they might we transfer a call, it doesn39。 Dear Sirs, I feel bad to trouble you but I’m afraid that I have to make a plaint about your delay in ordered the clothes two months ago and I am in urgent need of these clothes first, delivering goods on time are your our great disappointment, you told me that you can’t deliver on sure the goods arrive in a we shall be obliged to cancel the order and obtain the goods appreciate it very much if you could consider these problems and try to make some improvements as look forward to your early yours，ManagerDear Sir, With reference to your advertisement in Everyday News,I should like to apply for the position of Marketing graduated from Cambridge University majoring in export ,finance and business munication are my pleting my studies, I joined Wanda Import amp。投訴信的結(jié)構(gòu)和內(nèi)容為：第一部分，說明寫該信的主要意圖，即提出需要解決的問題和該問題給你造成的不良影響，以及解決問題的重要性；第二部分，說明詳細(xì)的情況，提出與投訴有關(guān)的重要依據(jù)，如商品的具體問題、購買日期和地點(diǎn)等；第三部分，提出建議，說出你所希望的解決方法和最后的結(jié)果。在寫投訴信時(shí)應(yīng)注意以下幾個(gè)問題。說明情況時(shí)，只要能夠證明你對(duì)此事已做了全面的了解即可，省去不相關(guān)的細(xì)節(jié)，盡量把篇幅限制在一頁之內(nèi)，不要過于冗長。如果問題是針對(duì)個(gè)人的，盡量避免把鋒芒對(duì)準(zhǔn)整個(gè)公司和團(tuán)體。（3）如果該公司屢次給你提供質(zhì)量低劣的服務(wù)并拒絕改變?cè)撉闆r，你認(rèn)為唯一的解決辦法就是訴諸法律，表述你的感覺時(shí)要得體而又不失堅(jiān)定。（4）如果你想要使你的投訴信更有分量，尤其是你想影響或改變某些立法式規(guī)定時(shí)，你可以讓幾個(gè)人和你聯(lián)合簽名。投訴信常見的表達(dá)方式如下。I am writing to you to plain about the poor service/quality...of...我給您寫信是要對(duì)……低劣的服務(wù)或質(zhì)量進(jìn)行投訴。I am sorry to inform you that...很遺憾，我要通知您的是……I wish to make a plaint about...我想對(duì)……進(jìn)行投訴。（2）Strong（強(qiáng)硬的）plaint:I feel I must protest/plain about...我覺得我應(yīng)該對(duì)……提出抗議或投訴。（3）Making requests（提出要求）：I would appreciate it if you would...如果您能……，我將不勝感激。I expect to be pensated for all the extra 。I hope this situation will not occur 。s wear department of your supermarket, but when I went back home, it simply shrank after the firsttime I hurried back to your aftersale service for I told what had happened to the girl, Miss Ann White, who was on duty at that time, and asked for refund or exchange, she was so rude on that occasion as to interrupt me she even said my misuse caused the result and refused to listen to me any strongly suggest that Miss White be instructed on the proper manner towards hope you attach importance to this matter, and settle it as soon as , Wei LeiSample 2Dear Sir/Madam，I am writing to you about a most unhappy Wednesday morning, we took a longroute bus of your pany from Nanchang to Jinggang bus was scheduled