【正文】 ing case, and in many cases, the client. Protecting Sharing Client Information Guidelines 12 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS Is the information confidential (or does it unambiguously belong to the client)? Yes No Does the developed info create a petitive advantage for the client (., would the value received by the client’s be reduced by sharing the info?) No Does the developed information depend heavily on client proprietary data/input/information ? Source data highly proprietary (not public) ?Source data reliant on client input and or involvement (., client interviews) No Did client pay a significant portion (., x% or $x) of the cost of Bain’s valueadded in developing the information (., insight paid for by one client, not many)? No Yes Yes Yes Would sharing the info pass the “Sunshine Test”? Would sharing the info pass the “Sunshine Test”? Yes No No Yes Sanitize Information and Share it Information May Not be Shared Without Client Permission Information Should be Shared Protecting Sharing Client InformationDecision Rules for Developed Info. 14 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS ?The greatest amount of the highest quality information ?At the lowest possible cost for our client ?With the highest standards of professional conduct (and tradeoffs will always be resolved in favor of business ethics over data collection convenience) Competitor Data Gathering Objectives 16 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS ?Interview respondents can be promised nonsensitive results of research only if such results are furnished as described and promised ?No pany may be contacted by a case team for a petitor interview without express approval from a VP on the case (to prevent inadvertently calling another office’s/team’s client by mistake) Competitor Data Gathering Policies (2 of 4) 18 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS ?In no circumstances may a Bain employee offer any kind of moary or nonmoary incentive for the purpose of gathering information ?Bain employees are responsible for the actions of those they directly or indirectly supervise ?Overarching test of any decision is always the “Sunshine Test” whether the action stands up under scrutiny by an objective 3rd party (or on the front page of the Wall Street Journal) Competitor Data Gathering Policies (4 of 4) 20 professionalstandards bc Copyright169。 would you give me some information –I am (your name) a business school student –Bain Company a market research firm –a market research firm Always Acceptable Acceptable Only with VP and often client Approval Absolutely Prohibited X X X X X X X X Competitor Data Gathering Guidelines (1 of 3) 21 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS ?Who in the anization do we contact? –senior management –middle and junior management –nonmanagement (labor and clerical) ?Are incentives appropriate for gathering information –money –other nonmoary rewards Always Acceptable Acceptable Only with VP and often client Approval Absolutely Prohibited X X X X X Competitor Data Gathering Guidelines (3 of 3) 23 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS Formal “performance partnership”: ?Where appropriate, we aspire to agree to formal “performance partnerships” with our clients, aimed at creating sustained exceptional client results. Such arrangements are entirely at the behest of our clients. A “performance partnership” relationship is in no way a requirement by Bain Company. “ Internal Bain gatekeeper”: ?A member of the Bain Company worldwide Policy Committee is designated “internal gatekeeper”, to ensure any issues relating to possible conflict of interest are resolved in a manner fully consistent with Bain policies and client interests. “ People exclusivity: ?Individuals who are involved in strategy work for a client are restricted from dong strategy work for a direct petitor for a minimum period following the end of an assignment typically one to two years for senior individuals. Exclusivity and Client Conflict Policy Summary (2 of 2) 25 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS ?Our policy on insider trading provides the greatest protection to both individual employees as well as to the firm (designed to prevent any violations of securities laws, inadvertent or otherwise, as well as to avoid the appearance of improper conduct on the part of anyone employed at our firm). ?You are prohibited from trading, and from tipping others to trade, in a pany39。 or –the pany is a Bain client (and appears on Bain39。 or –the pany is otherwise associated with Bain or a Bain client (and appears on Bain39。 however, even if there is no local prohibition on “insider trading”, trading in the stock of a Bain client is not permitted. Insider Trading Policy Summary (1 of 2) 27 professionalstandards bc Copyright169。 1998 Bain Company, Inc. Professional Standards BOS General and Expense Policies ?Employees may not violate any criminal or civil laws or regulations (federal, state, or local) as part of any work for Bain Company or its clients nor may they remend (either seriously or in jest) that the client violate any criminal or civil laws or regulations. ?Bain Company letterhead may only be used for Bain Company business. ?Employees can not accept gifts or payments from 3rd party vendor