【正文】 。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 現(xiàn)有系統(tǒng)集成的挑戰(zhàn) Single View Customer (balances, usage, products) Operational (maintenance, training) Financial (revenues, costs) Performance . inmemory caches Scalability Intelligent database design practises Service Delivery Time Abstract core code from interface logic Configuration rather than coding Flexible Solution 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 方案概述 API Integration Framework Active Mediation Session Control (IP) PostEvent Mediation Service Activation IVR Self Care Call Control (Circuit Switched) Order Entry Order Management Trouble Ticketing Product Catalogue Wholesale Billing Partner Management Customer Management Voucher Management Convergent Rating Balance Management SIM Number Inventory Payments Adjustments Prospects Convergent Billing Invoicing Taxation Treatments Deposits Print Vendor General Ledger Point Of Sale Payment Gateway Credit Verification External Systems Network Facing Component Pre and Post Paid Component PostPaid Only Component Configuration Management Interface GTP’ adapter OSA / PARLAY adapter RADIUS / DIAMETER adapter SS7 / SIGTRAN adapter 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers API Integration Framework Active Mediation Session Control (IP) PostEvent Mediation Service Activation IVR Self Care Call Control (Circuit Switched) Customer Management Order Entry Order Management Voucher Management Trouble Ticketing Prospects Convergent Rating Balance Management Convergent Billing Invoicing Product Catalogue SIM Number Inventory Wholesale Billing Partner Management Taxation Payments Adjustments Treatments Deposits Print Vendor General Ledger Point Of Sale Payment Gateway Credit Verification External Systems Network Facing Component Pre and Post Paid Component PostPaid Only Component Configuration Management Interface PARTNER PARTNER PARTNER 架構組件 Network Protocol Adapters NETWORK DEVICES (e.g. SCP, Probe etc…) 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers €1 預留扣費 例子 Service Platform Business Rules Engine Rating Engine Reservation Extended Commerce Engine €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 Account CB Database Request Extension Retrieve Rate Token Returned Return Rate €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 Realtime Balance Reservations Account Extend Reservation €1 Initial Reservation spent 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 預留扣費 例子 Service Platform Business Rules Engine Rating Engine Commerce Engine €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 Account CB Database Request Extension Token Returned €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 €1 Realtime Balance Reservations Account Extend Reservation 2nd Request Token Returned Create Reservation €1 €1 €1 Retrieve Rate Return Rate Retrieve Rate Return Rate €1 €1 Reservation Created Reservation Extended 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 移動數(shù)據業(yè)務 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 移動數(shù)據業(yè)務的現(xiàn)狀 The last 1218 months has seen mass consumer uptake of mobile data services in Europe MP3, Mobile ringtones, themes, games etc… 163。40m in 2023 (Source: The Register, Sept 2023) MMS More camera phones in the world now than conventional cameras! Instant messaging, Yahoo, MSN, Agile etc… Similar growth in business services such as 3G data cards for laptops 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 可以做得更好 ! Charging for mobile data most frequently carried out using premium SMS (. ringtones) or volumebased (. ) Certain models will bee unsustainable as volumes grow Typically the operator is not at the centre of the value chain, but may still be exposed to potential adverse publicity and plaints about the services Operators need to move closer to the customer and be able to offer charge for mobile data services to all subscribers in realtime 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers 網絡環(huán)境 Customer IVR / Self Care Retailer / Point of Sale Partner GSM Network Inter GPRS/UMTS Network IP Probe Mobile Business Solution Content Provider Application Provider 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers Micro Transactions C2B emerce is a multibillion dollar market Service Providers are not getting a piece of the action Consumers pay with credit cards on merchant website Micro Transactions insert Service Providers into the content value chain Online transactions from $ to $100 Aggregated and then paid by check, credit card or direct debit Realtime Micro Transactions for digital content, : Music Movies Ring tones Games 169。 Intec Tele Systems 2023. All rights reserved. Creating Profitable Customers Micro Transaction方案 Existing BSS Infrastructure Micro transaction billing Balance management Parental controls Web customer care Web customer selfcare Account hierarchies Autorefunding Stored value cards Recurring subscriptions Merchant integration toolkit Merchant refunding Merchant management Revenue sharing and settlement Partner relationship management portal 169。 Intec Tele Systems 2023. All rights reserved. Creating Pr