【正文】 ................30 設(shè)計與開發(fā)更改的控制 ............................................................................................30 采購 ................................................................ 30 采購過程 ..................................................................................................................30 采購信息 ..................................................................................................................31 采購產(chǎn)品的驗證 ........................................................................................................31 生產(chǎn)和服務(wù)提供 ....................................................... 32 生產(chǎn)和服務(wù)提供的控制 .............................................................................................32 生產(chǎn)和服務(wù)提供過程的確認(rèn) ......................................................................................33 標(biāo)識和可追溯性 ........................................................................................................33 客戶財產(chǎn) ..................................................................................................................34 產(chǎn)品防護(hù) ..................................................................................................................34 監(jiān)視和測量裝置的控制 .................................................. 34 計量要求確定 ...........................................................................................................35 4 確定需要的監(jiān)視與測量 裝置和裝置能力 .....................................................................35 監(jiān)視與測量裝置控制的要求 ......................................................................................35 監(jiān)視與測量不合格控制 .............................................................................................36 、分析和改進(jìn) .................................................. 37 總則 ................................................................. 37 開展監(jiān)視、測量、分析和改進(jìn)過程的目的要求 .........................................................37 監(jiān)視、測量、分析和改進(jìn)過程的策劃 ......................................................................37 監(jiān)視和測量 ........................................................... 38 客戶滿意 .................................................................................................................38 內(nèi)部審核 .................................................................................................................38 過程的監(jiān)視和測量 ...................................................................................................40 產(chǎn)品的監(jiān)視和測量 ...................................................................................................40 相關(guān)方滿意度的測量和監(jiān)視 .....................................................................................40 不合格品控制 ......................................................... 41 不合格品存在的范圍 ................................................................................................41 不合格品的標(biāo)識的處置 ............................................................................................41 不合格品糾正后的驗證 ............................................................................................42 不合格品控制記錄 ...................................................................................................42 交付后不合格品的處理 ............................................................................................42 數(shù)據(jù)分析 ............................................................. 42 收集數(shù)據(jù)的內(nèi)容種類及來源 .....................................................................................42 數(shù)據(jù)的分析及方法 ...................................................................................................43 數(shù)據(jù)分析的結(jié)果應(yīng)提供的信息 ..................................................................................45 數(shù)據(jù)分析結(jié)果的利用 ................................................................................................45 改進(jìn) ................................................................ 45