【正文】 Here’s your laundry. You’d better check it. 衣服洗好了，請您過目。This is the bill for the room rent of half a day. 這是補半天房金的帳單。Why is it unsealed？它怎么被拆開了？Because there is no name of the receiver on the envelope, therefore the clerk unsealed it in order to find out the name of the receiver. 因為電報封面沒有收報人姓名，服務臺為了查對姓名而打開的。What is there in the wallet? 皮夾子里有些什么？My daughter’s photo and some money. 有一張我女兒的照片，還有一些錢。8. I want to borrow China Daily of these days. 我要看這幾天的《中國日報》。Please bring some chairs for me. 請拿幾把椅子來。The slippers are worn out. Change them for me, please. 拖鞋壞了，請給我換一雙。I feel a bit cold when I sleep. Please get me a blanket. 我睡得有點冷，請給我加一條毯子。All right, I’ll get it for you right away. 好的，我就去拿。9. –Excuse me. 對不起。/I beg your pardon. 請您原諒。/I’m sorry I was so ，我太粗心了。2. How do you do? 您好！（初次見面）3. Glad to meet you. 很高興見到您！4. How are you? 您好嗎？Fine，thanks. And you? 很好，謝謝。6. Wish you a most pleasant stay in our hotel. 愿您在我們賓館過得愉快。（客人剛入店時）I hope you are enjoying your stay with 。（客人離店時）8. Have a good time! 祝您過得愉快！電話用語：1. ***hotel, front desk. Can I help you? ***飯店前廳，請問可以為您效勞嗎？2. Sorry，I’ve dialed the wrong number. 對不起，我撥錯號了。/Sorry，he is not in at the moment. 對不起，他現(xiàn)在不在。3. It’s very kind of you. 謝謝，您真客氣。5. Not at all. 不用謝，6. Don’t mention it. 不用謝。4. Please pay at the casher’s desk over there. 請去那邊帳臺付款。3. I hope I’m not disturbing you. 我希望沒有打擾您。5. I’ll send for an electrician (doctor, ……). 我給您請電工（醫(yī)生……）。2. May I take your order, sir? 您要點菜嗎？3. What would you like to have, coffee or tea? 您要喝咖啡還是茶？4. Would you like to have any wine with your dinner? 您用餐時要喝點酒嗎？5. Service hours are: 餐廳供應時間是：7:00 . to 9:00 . for breakfast. 早餐7點到9點。6:00 . to 9:00 . for dinner. 晚餐6點到9點。銷售用語：1. What kind of rooms (foods) would you like to have? 您需要什么樣的房間（吃什么樣的菜）？2. Here is a brochure our hotel and tariff. 這是介紹我們飯店的小冊子和價目表。4. We’ll offer tour guides plimentary breakfasts. 我們給陪同提供免費早餐。公關用語： 1. May I introduce myself? 讓我介紹我自己。3. Let’s drink to our friendship. 為我們的友誼干杯。！干杯！ （Bottoms!）征求意見用語：1. How do you like Chinese food? 您喜歡中國菜嗎？2. What do you think of our service? 您對我們的服務有什么意見和建議嗎？3. Thank you for your ments (pliment, suggestions).謝謝您給我們提的意見（贊揚、建議）。5. In our hotel we don’t accept tips. 我們飯店是不收小費的。7. Thank you all the same. 然而，還是要謝謝您。9. Thank you for telling us about it. 謝謝您告訴我們。11. I assure you it won’t happen again. 我保證此類事情不會再發(fā)生。I’ll send someone up to your room right away. 我馬上派人到您的房間去。14. What can I show you？ 您要買什么？15. How do you like this fashion (color, size, design)? 您喜歡這種款式（顏色、 尺寸、圖案）嗎？16. The extra large size of this color is out of stock. 這種顏色的特大號已經賣完了。17. They are altogether 175 (one hundred and seventyfive) yuan. 共計175元。Key Sentences (重點句子)：1. I’d like to book a double room for Tuesday next week. 下周二我想訂一個雙人房間。 one with a rear view is 115 dollars per night. 一間雙人房朝陽面的每晚140美元，背陰面的每晚115美元。5. How long will you be staying? 您打算住多久？6. We’ll be leaving Sunday morning? 我們將在星期天上午離開。8. I’d like to book a single room with bath from the afternoon of October 4 to the morning of October 10. 我想訂一個帶洗澡間的單人房間，10月4日下午到10月10 日上午用。10. What’s the rate, please? 請問房費多少？11. The current rate is $ 50 per night. 現(xiàn)行房費是50美元一天。14. By the way, I’d like a quiet room away from the street if there is possible. 順便說一下，如有可能我想要一個不臨街的安靜房間。17. Excuse me, where can I buy some cigarettes? 請問我在哪兒可以買到香煙？18. There