知識管理之策略與方法-在線瀏覽
2024-12-05 18:09本頁面
【正文】 tiveness 市場的成長： ?提升市場佔有率 ?增加市場長處 ?增強配銷網(wǎng)路 ? 與客戶形成長期且遠深的關係 ? 與客戶的成功一起成長 利潤的成長 ? 生產(chǎn)力的提昇 ? 成本的控制 ?Strategic Drivers 15 Copyright Business Strategy Market Growth Knowledge Strategy Operational Effectiveness Customer Intimacy ?Product Innovation ?Knowledge Creation ?Intellectual Asset ?Product Sales ?Time to Market ?Distribution Networks ?Pricing Strategy ?Patent amp。 Product Leverage ?Process Innovation ?Knowledge Sharing ?Developing Learning Culture ?Business Innovation ?Customer Knowledge Integration ?Branding Knowledge ?Process streamlining ?Supply chain mgt ?Accounting amp。 support channel ? Based on – Intellectual Assets – Collective Knowledge – Knowledge Management All registered users may contribute content (subject to approval process) Users municate through monitored, online discussion forums targeting specific needs Users are continually encouraged to provide feedback ? Site ? Content 23 Copyright KM Needs to Addressing the 4Cs... Community Leveraging live media, driving relationships, bringing professionals together online for events, distance learning, shared experiences. Commerce Building opportunities, the central online marketplace for digitalmedia equipment. Expanding this opportunity through vendor storefronts. Context Enhancing user experience with editorial expertise and a highly interactive, logical environment. Embracing concept of “survival of the easiest.” Content Bringing together all our collective pany assets, our own editorial staff and other thirdparty relationships. Redefining content to include products striking alliances. 24 Copyright
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