酒店英文道歉信及擴(kuò)展資料-展示頁(yè)
2024-10-15 13:12本頁(yè)面
【正文】 wasaki 3166804, higashisuna kotoku tokyo, 1360074 dear , upon your arrival, our agent failed to locate your sincerely apology as our associate obviously mistakenly implemented the standard checking in reservation for you and muto were made early november, and never been understand that you may requested the king size room but actually we could not satisfy your may the year of the rabbit bring you joy and sincerely, alfred zhuang front office manager november 03, 1999 nan ping flat 20f, block 1 robinson heights 8 robinson road hong kong dear we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on , 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this , attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and you have any queries, please do not hesitate to contact sincerely alfred zhuang front office manager dear i would like to thank you for choosing the china world hotel for your recently behalf of management and staff, please accept my sincere apologies for the failed to extend your golden circle benefits of the king size bed, golden circle appropriate floor and your stay with us on 0108th apologize once again and thank you for taking time to bring this matter to our you have any inquiries, please feel free to contact and best zhuang front office it has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of would like to express my
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