【正文】 Changzhou Ming fei Management Consulting Co.,Ltd U 企業(yè)領導 Z1 企業(yè)戰(zhàn)略 P 產品與過程1,2,17,18ISO9001 3,4,5,6,7,8,9,1011,12,13,14,15,16,17,19,2036： 德國標準Question 1 (VDA )Will the VDA volume 6part 1 be adapted to the ISO9001:2023Answer to Question 1: No. the VDA Volume will in the medium term remain the standard for quality system requirements for suppliers of the German Automotive Industry. For certification in accordance with VDA , a certificate supplement will be issued which refers to a valid ISO 9001 certificate. However, there will be a revision of the references to ISO 9001 and ISO 9004. This will be the task of the working group 6”Basics for quality audits”.國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 37國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 質質 量量 管管 理理 發(fā)發(fā) 展展 趨趨 勢勢QC QA QM 企業(yè)管理企業(yè)管理 TQC 6δ 38國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd TQC Model能力能力Qualification適時適時Timing 成本成本Cost Saving這樣才能開發(fā)出具有竟爭力的產品Balancing平衡顧客期望的因素39 一切追求以最短時間、符合顧客一切追求以最短時間、符合顧客的質量、最低的成本推出具有競爭力的質量、最低的成本推出具有競爭力的產品占領導市場！的產品占領導市場！國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd TQC 的理念40國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 中華人民共和國憲法平衡法律責任 利潤有效性 效率41European Foundation of Quality Management歐洲質量管理基金會Business Excellence Model業(yè)務創(chuàng)優(yōu)模型國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 42技術規(guī)范=技術委員會成員達成的協議面臨市場的迫切需求2/3的委員會成員投票表決贊成國際汽車工業(yè)行動集團ANFIA Italy 意大利AIGA USA 美國CCFA France 法國FIEV France 法國SMMT UK 英國VDA Germany 德國JAMA Japan 日本國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 43國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd QS 9000VDA 其它歐洲標準ISO 14000ISO 9001:2023TS 16949:202344第 2章基于 ISO9000： 2023的八項原則及過程法國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 45八條質量管理原則Quality Management Principles1以顧客為中心的組織以顧客為中心的組織 Customercentered Organization 2領導作用領導作用 Role of leadership 3全員參與全員參與 Participation of All 4 過程法過程法 Process Approach 5系統(tǒng)化管理系統(tǒng)化管理 Systematic Management 6持續(xù)改進持續(xù)改進 Continual Improvement 7以事實為決生策依據以事實為決生策依據 Factbased Decision Making 8互利的供方關系互利的供方關系 Reciprocal Relationship with Suppliers國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 46過程使用資源將輸入轉化為輸出的活動的系統(tǒng)注：一個過程的輸出通常是其他過程的輸入國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 控制轉換資源輸入 輸出反饋47以過程為基礎的質量管理模式圖國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 客戶輸出質量管理體系持續(xù)改進管理職責資源管理 測量、分析和改進產品實現 產品滿意 客 戶要求 輸入48典型的過程模型Typical Process Model國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd Controls控制Objective目標 Corrective Action改進行動Resources資源Measurement測量Continuous Improvement持續(xù)改進Inputs輸入 Outputs輸出49過程化管理Process Approach國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd 程序 控制的方法PROCEDURE*(“Specified way to carry out an activity or a process”may be documented or not)PROCESS(“Set of interrelated or interacting activities”)監(jiān)控和測量時機（過程前、中后）輸出Output輸入Input(Includes resources)(包括資源)MONITORING AND MEASUREMENT OPPORTUNITIES(Before, during and after thd process)*note – This is the definition of “Procedure” given in ISO 9000:2023 This does not necessarily mean one of the 6 “documented procedures” required by ISO 9001:2023 EFFEC TIVENESS OF PROCESS = Ability to achieve desired results (Focus of ISO 9001:2023) EFFECIENCY OF PROCESS = Results achieved vs resources used (Focus of ISO 9004:2023產品 過程的結果PRODUCT (“Result of a process”)過程的效率達到目標時所消耗的資源50國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd CommunicationSetting quality policy and ObjectivesManagement reviewAvailability of resoures use of dataProcess ApproachProcesses to demonstrate:Conformity of productConformity of management systemContinual improvementPanning of produce realizationCustomer related processes Design and development purchasing Production and service provision Control and monitoring and nuing devicesDetection and provision of resources human resources infrastructure work environmentPDCA approach have toApply to all described processes in 51國質汽車工業(yè)質量管理體系講座ISO/TS 16949:2023Changzhou Ming fei Management Consulting Co.,Ltd management processes Examples:Process to define quality policy And objectives Communication processManagement reviewProcess Approach, Analysis andImprovement processesExamples:Processes to demonstrate:Conformity to predictConformity of management system Continual improvement Realization processesExamples:PlanningCustomer relat