【正文】 repositioning ? Industry transformation ? Determine approximate economic value of each type of strategy SC111898KRSydney 7 169。 1998, PricewaterhouseCoopers . Citations Client and Industry Experience Analysis Plan ? Compaq/Technology/Vasu Krishnamurthy ? Galileo/Travel/ Spencer Lin Vasu Krishnamurthy ? Post Office Counters Ltd./Transportation Services/KIT database ? PwC MCS/Consulting/Vasu Krishnamurthy ? United Airlines/Travel/Vasu Krishnamurthy ? Robert M. Grant, “Contemporary Strategy Analysis”, 3rd Edition Source List SC111898KRSydney 5 169。 identify gaps ? Define expertise, info required to make decision, anizational requirements ? Define evolving nature of anization and information flows ? Key decisions ? Key individuals involved in decisionmaking process ? Information flows ? Management interviews ? Organization charts ? Memos/documents on management processes ? System flow charts Data/Info Flows Org Charts SC111898KRSydney 3 169。 1998, PricewaterhouseCoopers . Table of Contents 1 ANALYSIS PLAN 2 BREAKTHROUGH MODEL 3 COMPETITIVE BENCHMARKING 4 COMPETITIVE POSITIONING 5 CORE COMPETENCTY ANALYSIS 6 CUSTOMER SEGMENTATION 7 EXPERIENCE CURVE 8 FINANCIAL MODELING 9 FIT VS. ATTRACTIVENESS MODEL 10 FIVE FORCES ANALYSIS 11 GANTT CHART 12 GAP ANALYSIS 13 GROWTH SHARE MATRIX 14 INDUSTRY VALUE CHAIN ANALYSIS 15 ISSUE TREE/ISSUE MAP 16 KEY PERFORMANCE INDICATORS 17 MARKET PROFITABILITY 18 PORTFOLIO ANALYSIS 19 REAL OPTIONS/STRATEGIC OPTION 20 SCALE CURVE 21 SCENARIO ENVISIONING 22 SENSITIVITY ANALYSIS 23 SEVEN S FRAMEWORK 24 STAKEHOLDER ANALYSIS 25 SWOT 26 VALUE BASED MANAGEMENT 27 VALUE CHAIN ANALYSIS 28 VALUE TREE 29 VOICE OF THE CUSTOMER SC111898KRSydney 2 169。Strategy Practitioner Tools Core Tools October 1999 0 169。 1998, PricewaterhouseCoopers . DRAFT: FOR DISCUSSION ONLY /Version: 660_w3/ppt/sf SC111898KRSydney 1 169。 1998, PricewaterhouseCoopers . Analysis Plan Summary The analysis plan details a problemsolving process and specific analysis which must be developed to assess a hypothesis. The analysis plan must be flexible and that the analyses to be conducted and the deliverables to be produced may change during the course of the project. Analysis Plan CLIENT EXAMPLE: HYPOTHESIS/ANALYTICAL PLAN Hypothesis Analysis Info. Required Info. Source End Products Overall Hypothesis Organizational philosophy needs to be modified Supporting Hypothesis Existing anization does not adequately support the business strategy ? Define business system, operating environment ? Define CSFs, anizational requirements along business system ? Define how existing anization supports business system, CSFs ? Key activities, processes by LOB ? CSFs along business system by LOB ? Existing anizational elements impacting business system ? Management interviews ? Secondary research ? HR documents Business System Diagrams Activity CSF ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ ~~~~ Even after adjusting for asset writeup, financial performance has not met corporate expectations or petitive standards due to an inappropriate anization (and cost) structure ? Financial performance vs. petitors, budget/plans ? Overview of cost structure (., fixed vs. variable costs) ? ROA, NI adjusted for asset writeups ? Historic and projected financial data ? Asset writeup information ? Summary cost, volume info for production units ? Annual reports, 10Ks, 10Qs, etc. ? Company financial reports ? Financial department interviews Financial Metrics The increasing plexity of business and the evolving importance of, and coordination required between specialized expertise requires changes in the decisionmaking process and information flows ? Define actual vs. perceived vs. “real” anization chart, decisionmaking process/responsibilities。 1998, PricewaterhouseCoopers . Approach Analysis Plan When To Apply When it is necessary to lay out problemsolving process in depth/detail and identify the analyses which need to be undertaken to validate the selected hypotheses ? Define an issue on which a specific action depends and phrase it as a “yes” or no” question ? Establish a hypothesis: a statement of likely resolution of the issue including the reasons for answering “yes” or “no” ? Develop an analysis statement that outlines the “models” that will be explored in order to prove or disprove the hypothesis ? Identify the likely location or means of obtaining data to acplish the analysis ? Develop end products (presentations) to graphically represent the output of the analysis SC111898KRSydney 4 169。 1998, PricewaterhouseCoopers . Breakthrough Model Summary The Breakthrough model focuses attention on most substantial opportunities for creating value for customers and shareholders. Breakthrough Model External Internal Industry Company Trends in the economic environment in which the markets exist Best practices across this and similar industries Market/product strategy and basis for petition Capabilities of the pany’s people, processes, technology, systems and structure 1 2 3 4 Market/Product Repositioning Industry Transformation Enterprise Alignment Best Practice Performance SC111898KRSydney 6 169。 1998, PricewaterhouseCoopers . Citations Client and Industry Experience Breakthrough Model NonPwC: ? Toyota: the lean production system ? FritoLay: endtoend supply chain management and the use of advanced technology ? Intel: high velocity product development ? : Inter based channels of d