【正文】
has its corresponding expected behaviors and styles. ? Establishing the Rules Before beginning to municate with each other, we establish rules or agreements to govern the conversation. These rules, or protocols, must be followed in order for the message to be successfully delivered and understood. Among the protocols that govern successful human munication are: ? An identified sender and receiver ? Agreed upon method of municating (facetoface, telephone, letter, photograph) ? Common language and grammar ? Speed and timing of delivery ? Confirmation or acknowledgement requirements Ensure Quality of Communications ? Communication between individuals is determined to be successful when the meaning of the message understood by the recipient matches the meaning intended by the sender. ? The external factors affecting munication are related to the plexity of the work and the number of devices a message must pass through on its route to its final destination. Ensure Quality of Communications ? Internal factors that interfere with work munication are related to the nature of the message itself. ? Both the internal and external factors that affect the receipt of a message must be anticipated and controlled for work munications to be successful. New innovations in work hardware and software are being implemented to ensure the quality and reliability of work munications. Communication over Networks ? Being able to reliably municate to anyone, anywhere, is being increasingly important to our personal and business lives. In order to support the immediate delivery of the millions of messages being exchanged between people all over the world, we rely on a web of interconnected works. These data or information works vary in size and capabilities, but all works have four basic elements in mon: ? Rules or agreements to govern how the messages are sent, directed, received and interpreted ? The messages or units of information that travel