【正文】
),相關(guān)部門匯總后直接進(jìn)行內(nèi)部分析,并與競(jìng)爭(zhēng)對(duì)手或標(biāo)桿(包括業(yè)務(wù)目標(biāo))進(jìn)行比較,提出具體的改善計(jì)劃,直接組織落實(shí)并抄送總經(jīng)理辦公室。The data related to operation capabilities, including:Measuring and monitoring information of process operation, capability of product creation process, internal audit conclusions, management review outputs, productivity, delivery terms, sales amount, etc. 數(shù)據(jù)的收集Data Collection 公司各相關(guān)部門安排專人按《公司各部門收集分析數(shù)據(jù)一覽表》的規(guī)定收集數(shù)據(jù),并進(jìn)行整理后匯報(bào)至質(zhì)量部。The data related to product quality, including:Quality records, product defect information, defect rate, customers’ plaints, customers’ satisfaction and dissatisfaction, internal amp。This is applicable to the data collection at appropriate stages constituting the product quality.3 職責(zé)Responsibility 質(zhì)量部是公司級(jí)數(shù)據(jù)應(yīng)用控制的負(fù)責(zé)部門,并負(fù)責(zé)定期向公司管理層匯報(bào);The Quality Department is responsible to control the use of panylevel data and report to the pany management periodically. 公司各部門負(fù)責(zé)數(shù)據(jù)的確定、收集、分析,并實(shí)施具體的改善工作。1 目的Objective 確定、收集和分析適當(dāng)?shù)墓炯?jí)數(shù)據(jù),使產(chǎn)品質(zhì)量形成的全過程處于有效的控制狀態(tài)。The objective of this procedure is to identify, collect and analyze appropriate panylevel data and make the whole processes constituting the p