【正文】 ............................................38. 在網(wǎng)用戶數(shù) ..........................................................................................................................38. 轉(zhuǎn)網(wǎng)客戶數(shù) ..........................................................................................................................38. 資費套餐用戶總數(shù) ..............................................................................................................38. 資費套餐退出用戶數(shù) ..........................................................................................................39. 統(tǒng)計指標 ........................................................................................................................39. 凈增客戶數(shù) ...............................................................................................................................39. 凈增用戶數(shù) ...............................................................................................................................39. VPMN 用戶滲透率 ..................................................................................................................39. 發(fā)展客戶的流失率 ...................................................................................................................39. 發(fā)展客戶平均客戶信用度 .......................................................................................................40. 集團內(nèi)凈增用戶數(shù) ...................................................................................................................40. 交費及時率 ...............................................................................................................................40. 客戶流失率 ...............................................................................................................................40. 零次用戶數(shù)(非活躍用戶數(shù) ) ....................................................................................................40. 平均開機率 ..........................................................................................................................41. 新增客戶交費及時率 ...............................................................................................................41. 新增客戶及時交費金額 ......................................................................................................41. 新增客戶業(yè)務收入 ..............................................................................................................41. 新增客戶欠費回收率 ..........................................................................................................41. 新增客戶欠費率 ..................................................................................................................42. 預付卡正在使用用戶數(shù) ......................................................................................................42. 發(fā)展客戶的平均信用度 ......................................................................................................42. 發(fā)展客戶的欠費率 ..............................................................................................................42. 業(yè)務量類指標 ........................................................................................................................42. 基本指標 ........................................................................................................................44. IDD 業(yè)務量 ...............................................................................................................................44. 本地主叫通話次數(shù) ...................................................................................................................44. 本地通話次數(shù) ...........................................................................................................................44. 不計費次數(shù) ...............................................................................................................................44. 充值卡沉淀資金 .......................................................................................................................44. 長途總使用分鐘數(shù)(港、澳、臺 IP 長話) ...............................................................................45. 長途總使用分鐘數(shù)(港、澳、臺非 IP 長話) ...........................................................................45. 長途總使用分鐘數(shù)(國際 IP 長話) ...........................................................................................45. 長途總使用分鐘數(shù)(國際非 IP 長話) .......................................................................................45. 長途總使用分鐘數(shù)(省際 IP 長話) ......................................................................................45. 長途總使用分鐘數(shù)(省際非 IP 長話) .......................................................................................45. 促銷期間業(yè)務量增量 ..........................................................................................................465 / 159. 非長途被叫通話次數(shù) ..........................................................................................................46. 非漫游被叫計費時長 ..........................................................................................................46. 非漫游通話次數(shù) ..................................................................................................................46. 非漫游通話時長 ..................................................................................................................46. 非漫游主叫計費時長 ..........................................................................................................47. 港澳臺通話次數(shù) ..................................................................................................................47. 國際長途通話次數(shù) ..............................................................................................................47. 國際長途主叫通話次數(shù) ......................................................................................................47. 呼轉(zhuǎn)次數(shù) ..............................................................................................................................47. 呼轉(zhuǎn)時長 ...........................................................................................................................