【正文】 g, fault management, performance monitoring, virtualization management, CMDB, and more. . 11 Copyright 169。 2022 Accenture All Rights Reserved. Contents 1. NGDC Introduction 2. Functional Specification – Business Scenarios 3. Solution Architecture Overview 4. POC Walkthrough 5. Client Credentials 9 Copyright 169。 2022 Accenture All Rights Reserved. BMC Analytics for BSM BMC Service Level Management BMC Discovery for Business Processes BMC Remedy Service Desk BMC Configuration Manager/ BMC Atrium CMDB Enterprise Manager BMC Service Impact Manager BMC Service Level Management BMC Service Impact Manager BMC Event Manager BMC Remedy IT Service Management Suite BMC Performance Analyzer BMC Remedy IT Service Management Suite BMC ProactiveNet Analytics BMC Performance Manager BMC Configuration Manager / BMC Atrium CMDB Enterprise Manager BMC Patrol Enterprise Manager BMC Remedy Asset Management BMC Topology Discovery BMC Patrol Reporting for Networks BMC Performance Analyzer BMC Identity Discovery BMC Backup and Recovery Solution for IMS BMC Remedy Change Manager BMC NGDC Framework Mapping 6 Copyright 169。 Provisioning Metering amp。 Billing Infrastructure usage and SLAs are processed to create bills/invoices. Predictive Operations Infrastructure usage metrics, alerts and alarms are processed by the Predictive Operations monitor and change requests returned to the Orchestration Engine for action through balancing the requests with policy rules for the IT service and ining work requests. IT Automation Requests Infrastructure ponents are assigned to specific work requests. Monitoring Outputs The deployment and usage metrics, alerts and alarms are captured and passed to the Predictive Operations monitor. Business Service Management (BSM) Configuration Management Database (CMDB) Business Service Management (BSM) Business Service Management enables “service orientated infrastructure” (SOI) and allows IT to be managed from the perspective of the business. Configuration Management Database (CMDB) The CMDB contains all of the IT anization?s key parts (Configuration Items), their attributes and their interrelationships Virtualization Virtualization Policy Rules DC Model Requests Service Catalogue DMZs The Architecture Blueprint for the NGDC 4 Copyright 169。 Billing Workload Requests and Provisioning Shared Technical Infrastructure Operations Management Archive Red zone Yellow zone Green zone Storage Net NETWORK NETWORK System Z Rules amp。 2022 Accenture All Rights Reserved. The NGDC Reference Architecture Model SAN NAS Backup STORAGE Predictive Operations Windows Linux UNIX PLATFORM Orchestration amp。 Portal ITILv3 extends the Service Management framework to include Service Strategy and Service Lifecycle ponents Green IT considerations drive the NGDC facilities Application Cloud: “Software as a Service” delivers business services from beyond the firewall Infrastructure Cloud: “Platform as a Service” provides virtualized infrastructure to the NGDC from beyond the firewall Service Oriented Infrastructure Virtualized Resource Service Automated Process Technology Integrated Tools amp。 BCP Services Operations Mgmt Infra Mgmt Integration Services Broker Middleware Web Services Ent Service Bus EAI SOA Batch NGDC v3 Services Stack Client / Server BI ERP amp。 Virtualized Resources Shared Aggregated Bladed GRID Infrastructure Components Server Storage Network Security Backup amp。 2022 Accenture All Rights Reserved. Platform amp。Copyright 169。 2022 Accenture All Rights Reserved. NGDC Showcase Solution Architecture 2 Copyright 169。 Facilities Mgt. CMDB Introduction to the NGDCv3 Services Stack Focuses on both the Technology and Operations stacks to provide a “top down” Service Oriented Infrastructure Physical Environment ITIL based framework for Infrastructure Services BSM ITSM Business Services IT Processes Application Mgmt Infrastructure Services Application Services Sec Mgmt Security Services Pooled amp。 Archive Platform Services Provisioning Services GRID Services Storage Services DR amp。 CRM Web amp。 Data Management PaaS Services Cloud GRID apps SaaS Enablement, integration and seamless operation of Infrastructure as a Service. Managed by BSM layer which is oriented to business outes. 3 Copyright 169。 Provisioning Metering amp。 Requests The Service Catalogue and Policy Rules define how business applications can and must use the technical infrastructure (. SLA). Work Requests are new requests for infrastructure services. DC model contains a logical view of the entire data center. Orchestration Engine Execute automated workflows to assign and deploy technical infrastructure in response to the policy rules, work requests and real time inputs. Metering amp。 2022 Accenture All Rights Reserved. NGDC Solution Architecture BMC Mapping SAN NAS Backup STORAGE Windows Linux UNIX PLATFORM Orchestration amp。 Billing Workload Requests and Provisioning Shared Technical Infrastructure Operations Management Archive Secret Restricted Commercial Unclassified Raw Inter NETWORK NETWORK BMC Remedy IT Service Request Mgmt Predictive Operations Infrastructure Mgmt / Technical Operations IT Service Level Mgmt Availabili