【正文】 a mitment to excellence, teamwork, and the success of our clients. ACCENTURE: CORE VALUES 2/7/2022 6 1989 ? Andersen Consulting bees a separate business unit from Arthur Andersen ? $ billion ? 21,400 employees 1991 ? Horizon 2022 Initiative to develop mission and strategic plan ? $ billion ? 25,000 personnel 1993 ? Andersen Consulting issues its first annual report ? $ billion ? 27,000 employees 1997 ? Andersen Consulting creates a global work of municationsfocused solution centers in an effort to set the standard for speed and quality of performance ? $. Billion ? 53,000 employees 1998 ? $ billion ? 65,000 employees 2022 ? Joe Forehand bees Managing Partner and introduces the 100 Day Plan ? Andersen Consulting wins arbitration against Arthur Andersen ? Accenture, formerly known as Andersen Consulting ACCENTURE: IMPORTANT MILESTONES 2/7/2022 7 ACCENTURE GLOBALLY ? Employees: over 65,000 ? Countries: 48 ? Revenue ?99: 8,9 Billion USD ? Clients: ? The vast majority of Fortune 30 most profitable global public panies ? Nearly 75% of Fortune 200 global panies ? 100 of the most significant “Industry Standard” Inter panies 2/7/2022 8 ACCENTURE: DEVELOPMENT OF REVENUES (. Billions) 1993 $2,876 1994 $3,452 1995 $4,224 1996 $5,302 1997 $6,647 1998 $8,3 2/7/2022 9 ACCENTURE: GLOBAL PERSONNEL GROWTH 1997 53,426 1996 44,801 1995 38,027 1994 32,711 1998 65,134 2/7/2022 10 Americas EMEAI Asia/ Pacific Hamburg Frankfurt M252。rgen Zech 2022 April 2/7/2022 2 AGENDA ? Introduction/Expectations ? Example consultant pany ? Consulting: Nature, Trends, Careers ? Selected Methods (frameworks) ? Research (some basics) ? Graphics (from data to chart) 2/7/2022 3 AGENDA ? Introduction/Expectations ? Example consultant pany ? Consulting: Nature, Trends, Careers ? Selected Methods (frameworks) ? Research (some basics) ? Graphics (from data to chart) 2/7/2022 4 Our Mission: Helping our clients create their future. ACCENTURE: MISSION AND VISION Our Vision: To bee one of the world39。2/7/2022 169。 Andersen Consulting 2022 1 Lecture – Management Consulting: An Introduction J252。s leading panies, bringing innovations to improve the way the world works and lives. 2/7/2022 5 ? One Global Firm – Act to enhance the collective values of the global partnership, while sustaining local culture. ? Stewardship – Think future oriented。nchen D252。rich ASG – Austria, Switzerland, Germany ACCENTURE IN ASG ? 2,750 Employees ? 7 Offices ? Revenues: 1,24 Mrd. DM 2/7/2022 11 Global Competitive Overview Strategy Digital Equipment McKinsey Andersen Consulting Organization Processes Information Technology Business Process Management (Outsourcing) Cap Gemini Sogeti UNISYS IBM Computer Sciences EDS Boston Consulting Booz Allen 2/7/2022 12 ACCENTURE: MARKET UNITS Financial Services ? Banking ? Health Services ? Insurance Products ? Automotive, Industrial Equipment, Travel amp。 Pharmaceutical Products ? Retail Communications amp。 High Tech ? Media amp。 Natural Resources ? Utilities Government 2/7/2022 13 ACCENTURE: SAMPLE CLIENT LIST 2/7/2022 14 AGENDA ? Introduction/Expectations ? Example consultant pany ? Consulting: Nature, Trends, Careers ? Selected Methods (frameworks) ? Research (some basics) ? Graphics (from data to chart) 2/7/2022 15 NATURE, TRENDS, CAREERS Nature and purpose of consulting Recent trends and current challenges Staff and career paths in consulting 2/7/2022 16 NATURE AND PURPOSE OF CONSULTING Nature and Purpose of Consulting ? Definition of ?Consulting“ ? Brief look into history ? Different types of consulting ? Consulting market overview ? Consultant: Profession description ? Consulting strategies ? Short overview over the consulting process ? Reasons for clients to hire external consultants ? Guidelines for the client consultant relationship 2/7/2022 17 DEFINITION OF CONSULTING Definition of Consulting ? ?To give expert advice or provide expert counsel.“ (IKS) ? ?Consulting provides value by diagnosing, strategizing, designing, constructing, integrating, operating, or implementing solutions. Consulting utilizes relevant knowledge, based on integrity and objectivity, in both expert and advisory roles.“ (Consulting Services Team) ? ?Consulting is whatever a consultant does. (Cambridge Computer Services) 2/7/2022 18 CONSULTING HISTORY (1/2) Brief look into history ? 1532 Macchiavelli?s ?Il Principe“ ? 1886 Foundation of the ?analytical testlab“ by Arthur D. Little ? 1895 ?A piece rate system“ by F. Taylor ? 1909 Foundation of Arthur D. Little, Inc. ? 1911 ?The principles of scientific management“ by F. Taylor ? 1911 ?Motion Study“ by F. Gilbreth ? 1912 ?Consulting Firms“ by F. Gilbreth ? 1914 E. Booz sets up Business Research Services ? 1925 . McKinsey starts his Consulting firm ? 1934 Urwick, Orr amp。 H P5%2/7/2022 24 TOP 20 CONSULTING COMPANIES WORLDWIDE Tot a l S t a f fF ir m 1998 1997 19981 A nder s en Cons ul ti ng 2 P r i c eW aterhous eCo