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anking Industry Experience Head, Settlements Foreign Exchange Division, Bank ABC, City ABC, State ABC June 1990 August 1992 Supervised all aspects of operations for thirty support staff. Recruited, trained, evaluated, rewarded, disciplined and dismissed staff. Reduced staff turnover by 65%. Developed, implemented and applied training and development and performance evaluation systems. Coordinated the enhancement of the financial reporting software system. Managed treasury cash account s to maximize return. Retail Banking Officer