【正文】
ontrol? Planning? Delegation? Coordination專業(yè)技能? Sales and Service Management, COPC knowledge通用技能? Communication? Leadership and people management 職位目的與職責(zé)職位目的(存在的理由,限制和目標(biāo))To achieve and exceed customer satisfaction targets職責(zé)范圍(名稱、定義、該職責(zé)所要達到的結(jié)果/目標(biāo))責(zé)任級別(全部/部分/協(xié)助)衡量標(biāo)準(zhǔn)(數(shù)量、質(zhì)量)業(yè)務(wù)類戰(zhàn)略層面? To formulate customer munication and retention st