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Sorry, I can’t. I’d love / like to , but... 考點 3 邀請和應答 May I. ..? Can / Could I. ..? Would you mind if...? 2.表肯定的答語 Sure / Certainly. Yes, do please. That’s all right. 3.表否定的答語 I’m afraid not. I’m sorry , but you mustn’t / can’t. You’d better not. 考點 4 請求和應答 、祝賀用語 Have a good day / time! Have a good journey / trip! Good luck! Enjoy yourself! Best wishes to you! Happy New Year! Merry Christmas! Happy birthday! 2.應答用語 Thank you. You, too. The same to you. 考點 5 祝愿、祝賀和應答 Can I help you? Would you like me to help you? What can I do for you? Let me help you. 2.肯定答語 Yes, please. / Yes, thanks. Thank you for your help. 3.否定答語 No, thanks / thank you. 考點 6 提供幫助和應答 Let’s... Why not...? / Why don’t you...? How / What about...? Shall we...? You should / shouldn’t... 考點 7 勸告和建議 Could / May / Can I speak to...please? Who’s that (speaking)? This is...(speaking). Could you ask him / her to call me back? 2.接電話方的交際用語 Hold on (for a moment), please. I’m sorry / afraid he’s / she’s out at the moment / right now. Can I take a message (for you )? 考點 8 打電話 Can I help you? / What can I do for you? How many / much...do you want? What about this one? What colour / size / kind do you like / want? Here you are. 2.