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ING COORDINATOR Develop training curriculum,aids and materials to instruct staff in division operations,corporate policy and procedure,and to maintain ongoing personnel development in knowledge of current practices,increase job performance skills and maintain quality assurance for al office operations. Conduct highly effective classroom sessions and handson training enpassing billing,benefits,insurance industry regulations and relevant legal issues. Specialize in investigating medical malpractice cases. 19911993 Orange munity medical center MANAGER Managed and supervised daily credit and collections operations wi