【正文】 t mention 。2Not at 。s very kind of ，您真客氣。Thank you for your advice(information , help)感謝您的忠告（信息、幫助）。1Sorry, he is not in at the ，他現(xiàn)在不在。ve dialed the wrong ，我撥錯(cuò)號(hào)了。（客人離店時(shí)）Have a good time!祝您過得愉快！二、電話用語：hotel , front I help you?**飯店，前廳。（客人剛?cè)氲陼r(shí)）I hope you are enjoying your stay with 。Wish you a most pleasant stay in our 。How are you?您好嗎？ Fine, you ?很好，謝謝。）第五篇：接待外賓服務(wù)常用英語收集了絕大部分常用接待語境，前部分英文介紹和各種接待用語，后部分中文介紹如何接待外賓的到來，歡迎廣大英文工作者采納！接待服務(wù)常用英語一、歡迎和問候語：Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。s no problem at all.（簡(jiǎn)單實(shí)用。57．We have already let your room to another 。56．But I39。m glad that we39。s booking 。54．I39。52．My business negotiation has progressed much more slowly than I had 。50．It is on the 14th floor and the daily rate is $，每天的房費(fèi)是90美元。49．And here is your key, room number is ，布拉德利先生。ll put in the room number for you later 。Words and Expressions heating fee 供暖費(fèi)exclude ??排除在外reasonable ，不貴的fortnight ，兩星期procedure ，步驟，程序check－in procedure 住宿登記手續(xù)registration ，注冊(cè)deluxe suites 豪華套房賓館英語?在接待處(2)44．Yes, we do have a reservation for ，我們這兒是有您預(yù)訂的房間。ll mail a letter to 。您有兩封信和一封電報(bào)，一小時(shí)前有一位小姐來電話留言給您。39．Good afternoon, my room number is mail for me? 下午好！我的房號(hào)是321。37．Have you any vacant(spare)room in the hotel? 旅館里有空余房間嗎？38．Sorry, we have no vacant(spare)room for I can remend ou to the Orient Hotel where you may get a spare ，我們已經(jīng)客滿了。35．Would you mind filling in this form and pay a hundred yuan in advance or 。s quite 。29．How much a day do you charge? 每天收費(fèi)多少？30．It is hundred yuan a day including heating fee, but excluding service ，包括供暖費(fèi)但不包括服務(wù)費(fèi)。14．By the way, I39。ll take 。10．What is the rate, please? 請(qǐng)問房費(fèi)多少？11．The current rate is $ 50 per 。d like to book a single room with bath from the afternoon of October to the morning of October ，10月4日下午到10月10日上午用。7．And we look forward to seeing you next 。5．How long will you be staying? 您打算住多久？6．We39。4．I think I39。2．What39。design)?您喜歡這種款式（顏色、尺寸、圖案）嗎？館英語?預(yù)訂房間1．I39。您可以付現(xiàn)金也可以用信用卡。ll try my 。2They are altogether 175(one hundred andseventyfive)、I can39。Please try us again will send someone up to your room right請(qǐng)明天再來看看。t worry, sir(madam)這種顏色的特大號(hào)已經(jīng)賣完了。1I assure you it wont happen again.（餐廳）供應(yīng)時(shí)間是：我保證此類事情不會(huì)再發(fā)生。1Thank you for telling us about I39。m afraid you39。Thank you all the ，還是要謝謝您。It39。1In our hotel we don39。s against the hotel39。1I39。39。May I introduce myself? 讓我介紹我自己。ll offer tour guides plimentary 。s desk over 。Here is your room 。We39。1Here is the sign ，請(qǐng)簽字。11:: 。餐飲部：1Sit down, is the ，給您菜單，先生。I39。ll bring them to you right ，夫人。m not disturbing 。5Have a nice trip!一路平安！60、Wish you a pleasant journey!Good luck!祝您旅途愉快！祝您好運(yùn)！店英語交流用語?前廳和客房部用語Have you a reservation? 您預(yù)定過了嗎？May I know your name and room number? 您能告訴我您的名字與房間號(hào)嗎？Leave your laundry in the laundry in the laundry bag behind the bathroom 。5Goodbye and thank you for ，謝謝您的光臨。5Good 。55Please don39。t 。t leave anything 。4Please be 。s in the basement at the end of the 。s in the lobby near the main 。Where is the washroom(restroom, elevator)? 請(qǐng)問盥洗室（休息室、電梯）在哪兒？This way, Turn left /。2Excuse 。2I39。(With pleasure.)(My pleasure.)2I am at your 。2It39。Don39。s on the second(third)（三）樓。4Go upstairs/。May I use your phone? 我能借用您的電話嗎？。飯店英語交流用語?征詢和指路用語3Can(May)I help you? 我能幫您什么嗎？Yes, 。3Let39。3That39。m sorry about 。3Sorry to interrupt ，打擾您了。那是我的過錯(cuò)。m sorry, It39。2You are 。2It39。（客人離店時(shí)）生日快樂！Have a good time!1Happy new year!祝您過得愉快！新年快樂！***hotel, front I help you?1Merry Christmas!圣誕快樂！1Have a nice holiday!假日快樂1Wish you every success!祝您成功！答謝和答應(yīng)語:1Thank you(very much).謝謝您（非常感謝）。（客人剛?cè)氲陮?duì)不起，請(qǐng)?jiān)僬f一遍，好嗎？時(shí)）I hope y