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【正文】 2021 by Accenture, IICR and Saratoga Institute Correlation Matrix of Constructs Part 2 8 9 10 11 12 13 14 1 Employee Satisfaction 2 Employee Commitment 3 Education 4 Employee Motivation 5 Value Alignment 6 Retention of Key People 7 Human Capital 8 Structural Capital 9 Relational Capital 10 Management Leadership 11 Process Execution 12 Knowledge Generation 13 Knowledge Sharing 14 Knowledge Integration 15 Business Performance NOTE: correlation is significant at the level (2 tailed) correlation is significant at the level (2 tailed) Copyright 169。 continuing education needs. Mean Std. Loading Item to Alpha if Dev. Construct deleted Copyright 169。s reputation in the marketplace is favorable. P38 Our systems (., files and databases) contain useful knowledge. P32 Recruits perceive that our employees are well respected within the industry. P35 Employees have the necessary knowledge, skills, and petencies to succeed. P81 We provide adequate value to our shareholders. P11 Employees are highly qualified for their positions. NOTE: Items based on Likerttype scales from 1 (strongly disagree) to 7 (strongly agree). Copyright 169。 2021 by Accenture, IICR and Saratoga Institute Areas of Concern 2556791011121317232930310 5 10 15 20 25 30 35R e l a t i o n a l C a p i t a lS t r u c t u r a l C a p i t a lK n o w l e d g e G e n e r a t i o nE d u c a t i o nV a l u e A l i g n m e n tM o t i v a t i o nK n o w l e d g e S h a r i n gH u m a n C a p i t a lK n o w l e d g e I n t e g r a t i o nE m p l o y e e S a t i s f a c t i o nE m p l o y e e C o m m i t m e n tP r o c e s s E x e c u t i o nR e t e n t i o n o f K e y P e o p l eB u s i n e s s P e r f o r m a n c eM a n a g e m e n t L e a d e r s h i pCopyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR 1998 Sample Copyright 169。 L I n su r a n ce P C P N o n B a n k F i n a n ci a l s A l l I n d u st r i e sSaratoga Institute HRFR
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