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s mistakes, a letter helps to confront them. Confronting them will help the individual(s) to realize their mistake(s) and perhaps they will change the way they conduct their business. They will most likely be thankful to you for helping them improve their pany for future customers. As you can see, structure, content, and standing up for yourself are all essential to consider when writing a letter of plaint. Once you are familiar with these three elements, the easier it will be to express your disappointments in writing. Simply keep the following three in mind. (Show the following on the PowerPoint.) 1) Start your letter with a clear paragraph showing your reason for writing. 2) Divide the body of your letter into paragraphs by using the appropriate linking words and expressions. 3) Make sure you say what actions you expect to be taken about your plaint, such as an apology or pensation. Now you are given 10 minutes to write the letter. ... Students are given enough time to write the letter. After they finish the letter, ask several students to read their letters to the class. Or show their letters on the projector, correct the mistakes with the whole class if there is any. If time is limited, students may finish writing the report out of class. Step V Homework 1. Do Ex 4 on Page 75. 2. Finish the letter of plaint. Samples Sample 1 1130 Patterson Drive Sarasota, Florida 34234 March 10, 2021 Delia39。6. Ex 5amp。 ways 教學過程與方式 Step I Lead in Present some pictures about tea ads for students to look. T: Good morning /afternoon, class! Ss: Good morning / afternoon, Mr. /Ms? Show the following on the PowerPoint. T: What ads are they? Ss: They are ads for a kind of tea. T: Do you believe it works? S1: Yes, I believe so. Because some consumers who have drunk such tea say it works. S2: Maybe it works on you. It may not work on others. Step II Before you start Deal wit