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2023 Prentice Hall, Inc. All rights reserved. * Spirituality and Organizational Culture ?Workplace Spirituality ?The recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of munity. ?Characteristics of a Spiritual Organization ?Strong sense of purpose ?Focus on individual development ?Trust and openness ?Employee empowerment ?Toleration of employees’ expression 52 169。 2023 Prentice Hall, Inc. All rights reserved. * Organization Culture Issues ? Creating an Ethical Culture ?High in risk tolerance ?Low to moderate aggressiveness ?Focus on means as well as outes ? Creating an Innovative Culture ?Challenge and involvement ?Freedom ?Trust and openness ?Idea time ?Playfulness/humor ?Conflict resolution ?Debates ?Risktaking 48 169。 2023 Prentice Hall, Inc. All rights reserved. * How Employees Learn Culture ? Stories ? Narratives of significant events or actions of people that convey the spirit of the anization ? Rituals ? Repetitive sequences of activities that express and reinforce the values of the anization ? Material Symbols songs ? Physical assets distinguishing the anization ? Language ? Acronyms and jargon of terms, phrases, and word meanings specific to an anization 44 169。 2023 Prentice Hall, Inc. All rights reserved. * Benefits of a Strong Culture ? Creates a stronger employee mitment to the anization. ? Aids in the recruitment and socialization of new employees. ? Fosters higher anizational performance by instilling and promoting employee initiative. 40 169。 2023 Prentice Hall, Inc. All rights reserved. * Exhibit 3–2 Dimensions of Organizational Culture 36 169。 2023 Prentice Hall, Inc. All rights reserved. * The Organization’s Culture ? Organizational Culture ? A system of shared meanings and mon beliefs held by anizational members that determines, in a large degree, how they act towards each other. ? Deepset beliefs about the way work should be anized, the way authority should be exercised, people rewarded, people controlled. ? ―The way we do things around here.‖ ? Values, symbols, rituals, myths, and practices ? Implications: ? Culture is a perception. ? Culture is shared. ? Culture is descriptive. 33 169。 2023 Prentice Hall, Inc. All rights reserved. * Managing Stakeholder Relationships 1. Identify the anization’s external stakeholders. 2. Determine the particular interests and concerns of the external stakeholders. 3. Decide how critical each external stakeholder is to the anization. 4. Determine how to manage each individual external stakeholder relationship. 30 169。 2023 Prentice Hall, Inc. All rights reserved. * Threat of Substitute Products Return 26 169。 2023 Prentice Hall, Inc. All rights reserved. * Selecting a new environment ? This is referred to as strategic maneuvering ?An anization’s conscious efforts to change he boundaries of its task environment ? There are several strategic maneuvers to choose from ?Domain selection – entrance by a pany into another suitable market or industry ?Other options include diversification, merger/acquisition, and divestiture 22 169。 2023 Prentice Hall, Inc. All rights reserved. * Responding to the Environment ? Managers must respond effectively to their environment ? Response options can be grouped into three categories ?Adapting to the environment ?Influencing the environment ?Select a new environment