【正文】 Start/finish dates 開始與結(jié)束時(shí)間 Position 職位 PROCEDURE MANUALSUBJECT : PREOPENING TASK FORCEPREPARED BY : George ZhangTMREVIEWED BY : DHRDATE PREPARED : May EFFECTIVE DATE : June APPROVED BY : GENERAL MANAGERPOLICY NO. : HR/DISTRIBUTION : ALL DIV/DEPT HEADSPAGE NO. : 1 OF 2COMMUNICATE TO : ALL HOTEL EMPLOYEESI. PURPOSE 目的To ensure that an opening Hotel is provided with the best available pany support。 gross salary (inclusive of tax), EPF/CPF contribution, insurance (plus additional cover if needed) 稅前工資，養(yǎng)老保險(xiǎn) （ 如需要還包括附加費(fèi)用 〕 住宿 雙程機(jī)票，機(jī)場(chǎng)稅，簽證費(fèi)Meal Arrangements 用餐安排These employees who are entitled to the meals in CWHEDR and Employee Restaurant will have their meals at the EDR and Employee Restaurant respectively. If the hotel does not have an Executive Dining Room, employees should eat at the hotel’s Employee Restaurant.在中國(guó)大飯店可享用高職或員工餐廳的員工在交叉培訓(xùn)接收飯店享用同等待遇。 Duration of training培訓(xùn)時(shí)間的長(zhǎng)短6. The trainee, at the end of the cross hotel training period, is required to submit a bulletpoint written report to the Training Department copied to the Trainer Hotel, Regional Director of HR and GM and Department Head of Trainee Hotel.員工在飯店交叉培訓(xùn)結(jié)束之后，應(yīng)將其培訓(xùn)報(bào)告交至本飯店培訓(xùn)部，并發(fā)往接收飯店，地區(qū)人力資源總監(jiān)，總經(jīng)理， 以及本飯店的部門經(jīng)理。一旦選擇了飯店，派人飯店將以書面形式聯(lián)系，附上飯店交叉培訓(xùn)申請(qǐng)表，同時(shí)發(fā)與雙方飯店總經(jīng)理與人力資源總監(jiān)。 Training Objectives 培訓(xùn)目的它不可以作為是一種無目標(biāo)的獎(jiǎng)勵(lì)。d. Update Trainees Training record Immediately following the Training period, the Training Department must update the Trainee’s personal Training Record.學(xué)員培訓(xùn)記錄的更新 － 在交叉培訓(xùn)結(jié)束后，培訓(xùn)部應(yīng)立即將該員工的培訓(xùn)記錄進(jìn)行更新。3. Receiving Department The Department who hosts the Trainee has the responsibility to select a Trainer and create a prehensive Cross Training program. They also have the responsibility of monitoring the progress of the Trainee and reporting this progress.接收部門 － 接收部門有責(zé)任為學(xué)員設(shè)計(jì)一整套交叉培訓(xùn)的內(nèi)容，并監(jiān)控該學(xué)員在培訓(xùn)過程中的進(jìn)展情況。此需求的分析須由部門總監(jiān)，經(jīng)理或服務(wù)經(jīng)理來做。 PROCEDURE MANUALSUBJECT : CROSS DEPARTMENT TRAINING 部門交叉培訓(xùn)PREPARED BY : George ZhangTMREVIEWED BY : DHRDATE PREPARED : May EFFECTIVE DATE : June APPROVED BY : GENERAL MANAGERPOLICY NO. : HR/DISTRIBUTION : ALL DIV/DEPT HEADSPAGE NO. : 1 OF 1COMMUNICATE TO : ALL HOTEL EMPLOYEESI. PURPOSE 目的Cross Department Training is an important tool for increasing employees’ knowledge and skills. However, it should only be undertaken on a needs basis ：部門交叉培訓(xùn)是增強(qiáng)與提高員工知識(shí)與技能的有效途徑，但必須在有需求的前提下進(jìn)行。 Observations of Training Manager/Asst. Training Manager. 培訓(xùn)經(jīng)理的觀察6. The selection of the Trainer of the Quarter/Year will be decided by a panel prising the General Manager and the Ex after a presentation by the Training Manager.年度或季度培訓(xùn)員的選擇需經(jīng)包括總經(jīng)理和行政管理委員會(huì)在內(nèi)的評(píng)選委員會(huì)的決定7. The Trainer of the Quarter will receive a certificate signed by the General Manager and cash of RMB300 that will be awarded at the Staff Meeting. The Trainer of the Year will receive a certificate signed by the General Manager as well as RMB500, as rewarding at yearend staff party. 年度培訓(xùn)員和季度培訓(xùn)員都將在員工大會(huì)上得到有總經(jīng)理簽字的證書及分別為人民幣500元和300元的獎(jiǎng)金。 Number of training hours clocked during the year. 　　　　本年內(nèi)所作培訓(xùn)的課時(shí)數(shù) Types of training conducted 所作的培訓(xùn)課種類此外，如須簽培訓(xùn)合同，請(qǐng)參照Pamp。2. Should it be Cross Department Training, please refer to Pamp。5. Training Department will not accept any changes for training that are not acpanied by an approved Training Request Form. This is designed to increase control of Training Expenses and to ensure that training budget is directed to the areas most needed.培訓(xùn)部對(duì)任何沒有經(jīng)審批的培訓(xùn)申請(qǐng)表的培訓(xùn)費(fèi)用均不予報(bào)銷。 Training provided by external Consultants/Trainers 外請(qǐng)培訓(xùn)員提供的培訓(xùn)167。II. POLICY 政策 1. Training Applications are required to be submitted for any staff who is proposed to attend :提名任何員工參加下列培訓(xùn)都需要提出申請(qǐng)：167。一份存在員工的個(gè)人檔案內(nèi)，一份由員工個(gè)人保存。 除非飯店不與之續(xù)簽（參照第六條）8. Where there is a transfer to another ShangriLa property within the bonding period, the receiving Hotel will pay THCZ his remaining training fees on a prorated basis. Should THCZ accept a transfer of an employee from another ShangriLa property, THCZ will pay the Hotel the training fee on a prorated basis and enter into a training agreement with the transferred employee.如果員工在協(xié)議期限內(nèi)調(diào)轉(zhuǎn)到其他香格里拉飯店，該員工的培訓(xùn)費(fèi)用由下一家飯店按 比例償還，如浦東香格里拉飯店接受從其他香格里拉飯店調(diào)轉(zhuǎn)來的員工，應(yīng)向該飯店按比例給予償還，將之記錄在與調(diào)轉(zhuǎn)員工所簽的合同內(nèi)。然而，以前拖欠的培訓(xùn)費(fèi)用（按時(shí)間比例）仍需加在最近的培訓(xùn)協(xié)議期內(nèi)。PUDONG SHANGRILA HOTEL SHANGHAI HUMAN RESOURCES POLICY amp。員工如在本合同期內(nèi)辭職，應(yīng)償還該培訓(xùn)的一部分培訓(xùn)費(fèi)用。4. If an employee participates in training where acmodation is not in a ShangriLa Hotel, employee will be entitled to a meal allowance of RMB 50 per day. This will be paid upon submitting receipts to Training Manager for verification.如果培訓(xùn)學(xué)員的住宿在非香格里拉飯店，其用餐費(fèi)應(yīng)是每天50人民幣，該費(fèi)用將評(píng)發(fā)票從培訓(xùn)經(jīng)理處報(bào)銷。II. POLICY 政策1. Where meals have not been organized as part of an organized training program, this policy will apply.本政策適于用餐安排不包括在培訓(xùn)項(xiàng)目之內(nèi)的情況。3. The Training Plan will be presented to all Division and Department Heads for their feedback.培訓(xùn)計(jì)劃將分發(fā)到所有表明總監(jiān)或經(jīng)理處以正確意見。培訓(xùn) 計(jì)劃也是培訓(xùn)目標(biāo)實(shí)現(xiàn)的指導(dǎo)，為培訓(xùn)跟進(jìn)與培訓(xùn)效果的衡量提供了依據(jù)。 Feedback from Trainers’ Meetings 培訓(xùn)員會(huì)議 Department Goals Programs 部門目標(biāo) Records : Accidents / Absenteeism / Labor Turnover 記錄：事故、缺勤，員工流動(dòng) Management amp。 Guest Questionnaires 客人意見調(diào)查表 PROCEDURESPOLICIES AND PROCEDUREST TRAINING NEEDS ANALYSIST TRAINING PLANT TRAINING MEAL ALLOWANCET TRAINING CONTRACTS AND BONDINGT TRAINING REQUESTST TRAINER OF THE YEART CROSS DEPARTMENT TRAININGT CROSS HOTEL TRAININGT PREOPENING TASK FORCET TRAINING EXPENSEST TRAINING EQUIPMENTT STAFF ORIENTATIONT TRAINING HOURST TRAINING ON HOTEL TIMET TRAINING ROOMST TRAINING RECORDST EMPLOYEE DEVELOPMENTT DEPARTMENT BUDDYT DEPARTMENT TRAINERT SUCCESSION