【正文】 ar sir or madam,I39。m writing to you to plaint about the laptop puter that I bought in your pany39。s outlet shop in Zhong Guancun a week puter that I bought is one of the Acer K52F appearance of the puter is quite satisfying and the salesman assured me that this puter is of high , things went the opposite one week after, there emerged many most serious one is the salesman once claim that it can work for at least two and a half hours, but it just can stay for no more than twenty I went the after—sale service center for the attitude of the clerks were very insisted that it was my fault and it was caused by my own improper I39。m sure I have nothing to do with encountering their ignorance, I went to the shop where I bought the they refused my request for exchange or 39。s more, they were quite impolite to think, as the manager, you should do something to solve the be honest, I chose you brand because it is a big and famous brand which is often considered to be , from my personal experience, I39。m quite disappointed about it 39。m afraid if things like this go on, your pany will lose your customers gradually and further more you market think there is no need for me to mention the serious , it is necessary for you to take some measures to reduce the negativeeffect of the poor service of you for my case, I think you should let my puter repaired as soon as battery should be exchanged or at least I should be given some , I suggest you make a strict requirement about you stuff and nurture the awareness of is not just a case about myself, but the reputation and brand image of the products of you 39。m looking forward for you early faithfully 29th, 2012第五篇：英文投訴信英文投訴信【寫法指要】投訴信（letters of plaint）通常是寫給廠家、商店、消費(fèi)者協(xié)會、報界或廠家、商店的上級主管部門，揭發(fā)產(chǎn)品質(zhì)量的低劣、服務(wù)態(tài)度的糟糕，抱怨不應(yīng)出現(xiàn)的情況或問題等，以求得解決的信件。寫投訴信要實(shí)事求是地把問題講清楚，態(tài)度要冷靜，做到有禮貌，不能惡言傷人。這封信的作者用的是對比法，先寫學(xué)校的地理位置和原先學(xué)校的優(yōu)美環(huán)境，后寫化工廠建起后對學(xué)校造成的污染，最后提請報界呼吁保護(hù)環(huán)境的問題。寫得有理有據(jù)，令人信服。英文投訴信怎么寫投訴信結(jié)構(gòu)公式右上角：日期左上角：稱呼正文：第一段：表明自己的身份，說明寫信目的，因何事投訴何人或機(jī)構(gòu)。第二段：具體闡述投訴的內(nèi)容和投訴的理由。第三段：提出解決建議并期望盡快解決，表示感謝。右下角：署名下面是一封日常投訴信的范例，請大家體會一下。Dear Sir/Madam，Please send us a correction on part of our order the items we ordered arrived in excellent condition except for one you refer to our original order(see the copy attached), you will note that we requested your fluorescent desklamps, Model , Model 608 reached us details, please see the inspection certificate issued by the Tianjin Commodity Inspection you kindly take back those you sent out and substitute them with an equal quantity(120 items)of Model 606? We would appreciate your attention to this matter faithfully 英文投訴信模板Dear_______，I am ______(自我介紹).I feel bad to trouble you but I am afraid that I have to make a plaint reason for my dissatisfaction is _______(總體介紹).In the first place,_______(抱怨的第一個方面).In addition, ___________(抱怨的第二個方面).Under these circumstances, I find it ________(感覺)_______(抱怨的方面給你帶來的后果).I appreciate it very much if you could _______(提出建議和請求), preferably ______(進(jìn)一步的要求),and I would like to have this matter settled by ____(設(shè)定解決事情最后期限).Thank you for your consideration and I will be looking forward to your sincerelyLi Ming 英文投訴信格式學(xué)校受污染【內(nèi)容提示】假如你是市一中的學(xué)生，名叫王紅。你要向本市一家報刊編輯（editor）寫封信，反映你校受污染的問題，呼吁有關(guān)部門采取措施，保護(hù)環(huán)境，防止污染。請你用下面的素材寫100詞左右的一封信。你校位于山腳下，一條小河從旁邊流過，院內(nèi)樹木四季常青，鮮花爭艷，景色美似花園。但兩年前，附近建起一家化工廠，排出大量污水、廢氣，造成校園污染，嚴(yán)重影響了師生健康。請有關(guān)部門出面解決這一問題?！咀魑氖痉丁縎chool Polluted Middle SchoolMarch 5, 1997Dear Editor，Our school lies at the foot of a mountain with a small river passing used to look like a beautiful used to be green trees and all kinds of flowers in our school yard all year great changes have taken place since a chemical works was built near our school two years produces poisonous gases and pours a large amount of waste water into the terrible pollution has done great harm to us students and teachers as well as to the ＇s time for us to take steps to protect our surroundings and prevent them from being ever，Wang Hong例（2002年1月）Directions : For this part , you are allowed 30 minutes to write a position on the topic A Letter to the University President about the Canteen Service on should write at least 120 words , and base your position on the outline given below in Chinese :假如你是李明，請你就本校食堂的狀況給校長寫一封信，內(nèi)容應(yīng)涉及食堂的飯菜質(zhì)量、價格、環(huán)境和服務(wù)等，可是以表揚(yáng)，可以是批評建議，也可以兼而有之。參考范文A Letter to the University President about the Canteen Service on Campus , 2009Dear President ，My name is Li am a junior from the Civil Engineering venture to write you a letter to make a plaint about the canteen service of our focus of the plaint is the poor quality and high price of the one hand , the rice is very hard , the steam bread is often cold , and the vegetables are always the other hand , the price of the food is so high that many poor students are burdened these circumstances , I find it impossible for us students to fully concentrate on the study and enjoy the campus will be very obliged if you can consider my plaint do hope the service of the canteen will be much improved as soon as you for your time and kind yours ，Li Ming