【正文】 一些，相信通過(guò)磨合，在以后的活動(dòng)中避免發(fā)生。活動(dòng)執(zhí)行一、電話(huà)營(yíng)銷(xiāo)：使用人員61人/次，打電話(huà)總數(shù)：16273個(gè)，A類(lèi)客戶(hù)12050個(gè)，B類(lèi)客戶(hù)：25600，C類(lèi)客戶(hù)：3620個(gè)，詳細(xì)見(jiàn)附件。二、短信短信群發(fā)客戶(hù)信息達(dá)550000條，電話(huà)號(hào)碼達(dá)21000個(gè)，平均每個(gè)電話(huà)接收達(dá)5條。三、DM單發(fā)放：學(xué)生發(fā)放18人/次，商戶(hù)11人/次,整體執(zhí)行存在監(jiān)督不利和商戶(hù)的自覺(jué)性都完全沒(méi)達(dá)到標(biāo)準(zhǔn)，整體效果沒(méi)完全達(dá)到，下午去抽查，存在個(gè)別人員不在指定區(qū)域的情況，下次活動(dòng)必須改進(jìn)，以達(dá)到預(yù)期效果。建議全部請(qǐng)專(zhuān)業(yè)發(fā)放傳單人員，或?qū)W生進(jìn)行操作。四：掃樓情況：共計(jì)花費(fèi)36800元，掃樓有效號(hào)碼：1570個(gè)，平均每個(gè)號(hào)碼費(fèi)用：，費(fèi)用相當(dāng)驚人，建議下次活動(dòng)，全部使用學(xué)生，商場(chǎng)派人嚴(yán)格監(jiān)督，將掃樓的效果提高，讓更多的人知道萬(wàn)原。5：獎(jiǎng)品/禮品方面：邀請(qǐng)函客戶(hù)當(dāng)中存在個(gè)別店面的人員自行領(lǐng)取的情況，情況混亂，沒(méi)有真正的落實(shí)到實(shí)處，也給商場(chǎng)和商戶(hù)帶來(lái)了損失，請(qǐng)各為商戶(hù)自覺(jué)加強(qiáng)店員教育，拒絕內(nèi)部人員領(lǐng)取活動(dòng)禮品，下次活動(dòng)一點(diǎn)會(huì)加強(qiáng)管控和監(jiān)督?；顒?dòng)中存在的問(wèn)題活動(dòng)期間來(lái)的客戶(hù)較多,但是成交量相當(dāng)?shù)?整體原因是多方面的,過(guò)來(lái)了解產(chǎn)品的居多,所以在銷(xiāo)售過(guò)程中,要求導(dǎo)購(gòu)人員溝通上做到三大主動(dòng)：,宣傳公司的促銷(xiāo)活動(dòng)情況及優(yōu)惠活動(dòng)；；。通過(guò)顧客對(duì)商場(chǎng)的認(rèn)知度調(diào)查來(lái)看，各種宣傳的途徑都帶來(lái)一些顧客群，但主要有：通過(guò)報(bào)紙，小區(qū)廣告、電話(huà)、短信及周邊居民了解到的居多。被朋友介紹過(guò)來(lái)的顧客也占有一定比例，所以建立顧客檔案和建立推薦機(jī)制是必須的。建立顧客檔案，是想通過(guò)對(duì)老顧客的維護(hù)讓其為商場(chǎng)帶來(lái)新的顧客；建立推薦機(jī)制是為了刺激讓更多的人將意向顧客帶到商場(chǎng)，拉動(dòng)銷(xiāo)售。 總結(jié)從活動(dòng)現(xiàn)場(chǎng)來(lái)看，今年的家具行業(yè)形勢(shì)確實(shí)受到一定的影響，銷(xiāo)售平穩(wěn)，沒(méi)有高潮，調(diào)查過(guò)幾家較大的家居商場(chǎng)，情形也是如此。但是潛在的剛需顧客還是有的，就看我們?cè)趺慈グl(fā)覺(jué)和如何去培養(yǎng)顧客。當(dāng)前應(yīng)提升商場(chǎng)商品的檔次和規(guī)范提升營(yíng)業(yè)員行為和素質(zhì)。根據(jù)節(jié)日時(shí)間，提前將策劃方案做出。大的節(jié)日策劃在提前兩個(gè)月的時(shí)間完成，小的節(jié)日在提前一個(gè)月完成，預(yù)留充分的時(shí)間便于將方案更細(xì)致化。定時(shí)到其他商場(chǎng)了解情況，購(gòu)買(mǎi)相應(yīng)的書(shū)籍豐富自己的專(zhuān)業(yè)知識(shí)，通過(guò)詢(xún)問(wèn)征求更多的建議。第五篇：國(guó)慶活動(dòng)總結(jié)專(zhuān)注教育，服務(wù)教師。(5分) twothere5．專(zhuān)注教育，服務(wù)教師() is _______ mom doing? __________ cooking ….He’….She’….She’s() the tiger sleeping? () are the fish?They are in the () pencil do you like best?I like the blue one () do you like summer? Because I can swim _____ 。（10分） the weather is like today ? play going are the to children football ? five there brushes the clean classroom did this morning ? does your what do ?，把短文寫(xiě)完整。（15分）Fan Hua gets up a(1)six thirty in the she gets up she takes e(2)for an gets to school at seven h(3)six classes a day, f(4)in the morning and two in the she has lunch at takes a nap(小睡)a(5)lunch in the likes p(6)basketball after school and then g(7)home with her she goes t(8)the school library and does some r(9).In the evening Fan Hua usually does her homework f(10)an hour and a seldom watch about ten she g(11)to day she d(12)the same is busy and she likes keeping is Hua will g(13)sightseeing with her she is g(14)to bed earlier tonight, because she(15)going to get up at half past five tomorrow 678910111213141。（20分）Today is(1)(2)a birthday party in her the pupils in her class and her teachers Miss White and (3)at the children(4)enjoying Janet’s birthday of the children are(5)funny hats and playing專(zhuān)注教育，服務(wù)教師 White, and Janet’s father are(6)sandwiches and the centre of garden(7)a big the table there(8)a big cake,(9)Eleven candles on it.“Can you blow out the candles?” asks Janet’s mother.“Of course I can,” Janet’s answers.”(10)me!”“Three cheers for Janet.” Says ’s having are are。（10分）Many people like to travel by plane, but I don’ airport is usually far from the have to get there early and wait for hours for hours for the plane to take off and it’s often can’t open the can’t choose the are fast, but it still takes hours to get out of the airport and into the like travelling by think trains are stations are usually in you are late for a train, you can catch another can walk around in the train and open the can see many interesting things on your know it takes a little more also like can start your journey when you want to, and you don’t need to get to a railway station or a bus you can carry many things with you a sometimes there are too many cars on the roads.() everyone like to travel by plane?, we , I don’t , he , not anyone.() is an airport?’s usually far from the ’s usually in the big ’s usually near the ’s usually around the city.() of the following is right? can choose food on the can open the window on the can open the window on the aren’t safe.() the writer like travelling by plane?, it , he , it doesn’, he doesn’t.() are railway stations? the the the the ，服務(wù)教師答案：一、。leave 。down 。did 。their二、 playing。Do play。do work。works。is visit。will。will go/ is going to go quite dangerous interesting stayed go/is going to go三、 四、 is the weather like today? are the children going to play football? are five new you clean the classroom this morning? does your mother do?五、 六、 七、