主要以彰顯與標(biāo)示圖書館的電子資訊資源的館藏-資料下載頁
2025-01-02 16:05本頁面
【正文】 he balanced scorecard is a management system (not only a measurement system) that enables anizations to clarify their vision and strategy and translate them into action. ? Four Dimensions – Financial – Internal Business Processes – Learning and Growth – Customer ? Vision and Strategy Balanced Scorecard2 Outes Assessment1 ? The Linear Model ? The Cyclic Model ? The Spiral Swirl ? A Framework Outes Assessment2 INPUTS OUTPUTS Outes Service Quality Invested Resources Invested Resources Results Examples of Input and Output ? Input – XX1 Human Resource – XX2 Budget – XX3 Working Days – XX4 Overhead – XX5 Facilities ? Output – YY01 Ref. Questions – YY02 QAs – YY03 Manual – YY04 Bib Recs – YY05 Ejournals – YY06 EBooks – YY07 Databases – YY08 Organized Directories – YY09 BI Programs – YY10 eLearning Materials – YY11 eLearning Programs Miscellaneous ? Web Log File ? User Behaviours and Requirements ? Collection Development Conclusions and Suggestions1 ? What are to be measured What goals and objectives do library plan to perform and present for? ? What data are to be measured What data are required to achieve expected goals and objectives? What are data elements, granularity and prehensiveness collected for? ? How to assess the data – Output Assessment – Performance Measure – Service Quality – Outes Assessment – Strategic Management – User Study Conclusions and Suggestions2 ? Past is more Descriptive for Internal use: – Output Assessment – Performance Measures – Service Quality ? Proactive actions are required for libraries to take right now: – Service Quality – Oute Assessment – Analysis and Profile of User Behaviours and Requirements – Miscellaneous: Strategic Management Conclusions and Suggestions3 ? Publishers are required to offer libraries more detailed information of the usage of electronic resources in order to establish “ winwin” partnership. ? In addition to assessment/measure/evaluation, user study and collection development will be more important for libraries in the near future. ? More factors are required to take into account for subscription of electronic resources, ranging from output, performance, service, oute, to user requirements and collection development. Reference Thanks for your attention, and Wele any ments! 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH
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