高考英語(yǔ)應(yīng)用文寫作——抱怨信投訴信-資料下載頁(yè)
2025-08-09 18:01本頁(yè)面
【正文】 anger about the bad service I encountered in your department store last Sunday. That saleswoman () was by no means patient enough to answer my questions about the products. She was so eagerly talking with her friend that she just turned a deaf ear to my questions. I felt disappointed that such bad service could have happened in a socalled fivestar department store.I hope you do something to stop such things happening any more, just to save your store’s fame.②Dear Sir/Madam, I am writing to you to plain about your hotel. I had a terrible stay in room 5012 of your hotel from the 24th to the 26th of August 2002,when I came to Guangzhou on business. The airconditioning in my room could not be turned down or switched off. When I asked the reception staff to do something about it, they laughed and told me it was better than being hot. I asked your front of house manager and she told me she would send someone to my room immediately. Noone came. As a result, I was very cold every time I was in the room. I paid a lot for my stay in your hotel and expect much better service from such a wellknown hotel. In future, I will not be staying at your hotel again and will inform my business associates of the terrible service. Yours faithfully, Ken 4 / 4
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