【正文】 andidate, Master’s Program, Social and Cultural Anthropology Maine Institute of Multicultural Studies, Portland, ME ., Anthropology and Social Studies Macalester College, St. Paul, MNRobinson Jones123 Prime Lane Ct., Portland, ME 54321 (123)5551234 robinsonjones@求職意向 組織體系管理職務(wù)資質(zhì)概要 ●主要在組織搭建和管理方面有專業(yè)經(jīng)驗(yàn)，涉及到： 提高工作效率 鼓勵(lì)創(chuàng)新促進(jìn)負(fù)責(zé)任行為 應(yīng)對變化最大化利用團(tuán)隊(duì)的多文化背景 建立團(tuán)隊(duì)合作精神 ●致力于通過調(diào)查研究和教育培訓(xùn)來改善組織內(nèi)部環(huán)境工作經(jīng)歷2002年至今 推進(jìn)者/協(xié)調(diào)員，旨在改進(jìn)個(gè)人責(zé)任感的海軍項(xiàng)目 預(yù)防辦公室，緬因州大學(xué) ●每周協(xié)調(diào)和推進(jìn)參與人數(shù)多達(dá)20人的海軍多文化背景溝通課程, 通過相互溝通和健康和諧的生活方式來提升個(gè)人責(zé)任感1998—2002年 經(jīng)理、項(xiàng)目經(jīng)理以及合約會(huì)計(jì)經(jīng)理麥肯錫公司，緬因州 ●在組織的各層級（主席到輔助人員）之間開展組織對話，以及開辦旨在鼓勵(lì)優(yōu)良溝通的討論會(huì) ●通過建立合理流程來改善客戶關(guān)系和培訓(xùn)員工，來建立堅(jiān)固的咨詢師客戶關(guān)系 教育背景 研究生在讀，社會(huì)和文化人類學(xué)碩士 緬因州多元文化研究學(xué)院 文科學(xué)士, 人類學(xué)和社會(huì)研究 麥卡萊斯特學(xué)院 緬因州Roland Manson 456 Tenth St., 644Birmingham, AL 34567(456)5558901rolandmanson@OBJECTIVE: To retain insurance pany relations as new owner of Highland Insurance agency ● Reliable reputation among Birmingham attorneys. ● Proven ability to work profitably with home office. ● Currently developing underwriting practice at Highland Insurance Agency.PROFESSIONAL ACCOMPLISHEMENTCLIENT RELATIONS As Branch Manager, Bonding Service, American International Group (AIG): ● Developed and serviced a loyal client base, almost doubling branch premium dollars from $190,000 to $365,000 per year. Gained a reputation among attorneys for providing timely service/markets. Recaptured accounts lost during departure of previous branch manager. Offered additional services to gain accounts. Generated new business through regular court appearances. As Vice President, Highland Insurance Agency: ● Secured clientele, based upon my established reputation among local attorneys.UNDERWRITING As Branch manager, Bonding Service, American International Group (AIG): ● Authorized to execute under power of attorney in all countries in Alabama, with underwriting authority up to $50,000. Branch bond amounts ranged from $6,000 to $3,000,000. ● Simplified application form to more effectively gather underwriting data. ● Established and implemented more efficient procedures for home office approval, reducing turnaround time from three days to eight hours.MANAGEMENT As Branch Manager, Bonding Service, American International Group (AIG): ● Developed a userfriendly billing system that increased efficiency of premium collections. ● Managed office relocation, keeping down time to a minimum.WORK HISTORY2008—present Vice President Highland Insurance Agency, Birmingham, AL2003—2008 Branch Manager Bonding Service, American International Group, AL1995—2003 Operations Manager Windows Plus, Inc, Birmingham, AL Roland Manson 456 Tenth St., 644Birmingham, AL 34567(456)5558901rolandmanson@求職目標(biāo): 作為Highland 保險(xiǎn)代理的所有者，維護(hù)與保險(xiǎn)公司的良好關(guān)系 ● 在Birmingham 地區(qū)的律師中間有良好的聲譽(yù) ● 經(jīng)驗(yàn)證明能與總部達(dá)成互贏的良好關(guān)系 ● 目前在Highland保險(xiǎn)代理公司開展保險(xiǎn)承銷業(yè)務(wù)職業(yè)成就客戶關(guān)系 分公司經(jīng)理， 承保服務(wù)， 美國國際集團(tuán)(AIG): ● 開發(fā)并服務(wù)于一個(gè)忠誠的客戶群，幾乎將分公司每年的保費(fèi)收入翻倍。 因提供及時(shí)的服務(wù)/市場行情在律師中間享有良好的聲譽(yù) 重新贏回由于前分公司經(jīng)理離職而流失的客戶 為獲得新的客戶而提供額外的服務(wù) 通過經(jīng)常性的法庭出席而獲取新的生意機(jī)會(huì) 副主席，Highland 保險(xiǎn)代理: ● 基于在律師中的良好口碑留住所有客戶業(yè)內(nèi)成就 分公司經(jīng)理， 承保服務(wù)，美國國際集團(tuán)(AIG): ● 在阿拉巴馬州所有地區(qū)被檢察官授權(quán)進(jìn)行承保，總值達(dá)5萬美元，將分公司承保金額從6千美元提升至3百萬美元 ● 簡化申請表格從而更有效地收集保險(xiǎn)數(shù)據(jù) ● 簡化和實(shí)施針對獲得總部批準(zhǔn)的更加有效的流程。將周轉(zhuǎn)時(shí)間從3天減至8小時(shí)管理成就 分公司經(jīng)理， 承保服務(wù)，美國國際集團(tuán)(AIG): ● 開發(fā)出一套方便用戶的賬單系統(tǒng)，從而增加了保費(fèi)的征收效率 ● 統(tǒng)一協(xié)調(diào)辦公室搬遷，將搬遷耗時(shí)降至最低工作歷史2008年至今 副主席 Highland 保險(xiǎn)公司, 伯明翰, 阿拉巴馬州2003—2008 分公司經(jīng)理 承保服務(wù)，美國國際集團(tuán), 阿拉巴馬州1995—2003 運(yùn)營經(jīng)理 Windows Plus公司，伯明翰, 阿拉巴馬州 Mara Maloney 3456 North Kilpatrick ◆ Kansas City, Kansas 45678 ◆ maramaloney@SUMMARY● Passionate, 12year, notforprofit professional with Masters in Social Work● Seasoned administrator with extensive background working for state, local, and privately funded notforprofit organizations● Exceptional written munication skills with history of grant writing, grant writing certificate, and more than 50 examples of brochure, newsletter, and other written workEXPERIENCECalvin Klein (CK), ASSISTANT MEDIA PLANNER, Chicago, IL, 2000—Present ● Help pile magazine demographic position information for more than 15 publications ● Prepare quarterly petitive analyses tracking all media activity for 17 key brands ● Reconcile more than $245,000 in annual billings for four clients resolving all invoice discrepancies across 130 media vehiclesTHE HARBOR EMERGENCY CENTER, COUNSELOR, Chicago, IL, 2002—Present ● Plan dozens of events for teenage girls in need ● Work parttime overnight shift in addition to fulltime day job ● Counsel girls on variety of topics including personal issues and careersSTATE OF ILLINOIS, Chicago, IL, 1997—2000ILLINOIS DEPT. OF HUMAN SERVICES, SPECISL PROJECTS COORDINATOR, 1997—2000 ● Planned, organized, and executed three special events throughout the state attended by Secretary of Human Services ● Created and implemented agency’s firstever customer service program providing local office jobs for longterm welfare recipients● Overhauled medical assistance munication efforts writing 20page brochure used statewideCENTRAL MANAGEMENT SERVICES, PUBLIC ADMINISTRATION INTERN, 1997—1998 ● Planned two outreach program events for potential minority state contractors ● Prepared for bid requests totaling $750,000 distributed to minority business owners statewideEDUCATIONUNIVERSITY OF TENNESSEKNOXVI