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【正文】 ved the first McDonald39。s branch in Japan, argued that it should be opened in a downtown location39。 Fujita eventually won, and it turns out he was right. A year after opening, his first McDonald39。s set a pany record for one day sales. Back in the United States, McDonald39。s learned from Fujita and now opens restaurants in the country as well. McDonald39。s has also had some revealing experiences with its Russian restaurants. In the host McDonald39。s employees are young and see their jobs as temporary. In Russia, however, many McDonald39。s employees are determined to work there forever. They are extremely enthusiastic and wele the security their jobs offer. Now pany official are trying to figure out how to bring some of the enthusiasm and excitement back home.16. In America, McDonald39。s used to open its restaurants_______.A) in the big citiesB) in downtown areasC) in the countrysideD) in the suburbs17. What can we learn from the passage about McDona1d39。s?A) It starts to spread its message to foreign shores.B) It keeps its usual operating procedures at home.C) It has learned a lot from its experiences abroad.D) It is always traditional in running its business.18. The passage tells us that________.A) Russians prefer to have permanent jobsB) Russians are not concerned about job securityC) Russians take jobs in McDonald39。s as an exciting experienceD) Russians are interested in the pay offered by McDonald39。s19. Which of the fol1owing is NOT TRUE about McDonald39。s?A) It has always been very open to new changes.B) It has made many changes in its operating procedures.C) It has established branches in other countries recently.D) It hesitated to accept Den Fujita39。s suggestion.20. What is implied in this passage?A) McDonald39。s has met many difficulties in running the foreign branches.B) McDonald39。s operation is adjustable according to local situation.C) McDonald39。s is very successful in Japan and in Russia.D) McDonald39。s is not doing well at home. (15%)假設(shè)你是一位顧客，在一家商店買了一臺(tái)彩色電視機(jī)，回家后發(fā)現(xiàn)沒有圖象，經(jīng)過與商場(chǎng)營(yíng)業(yè)員交涉，沒有得到滿意解決，你向商場(chǎng)經(jīng)理 Mr Gao 寫一封70 – 90詞的投訴信。要求包括以下內(nèi)容：1．你遇到的問題2．希望得到的解決方法。Dear Mr. Gao, I am writing to plain about a recent problem I have had with a TV I bought from your shop.On 1st of Aug. I bought a Philips color television at xxx shop. Unfortunately, the TV has a fatal defect as it fails to display imagary. i have negotiated with salesperson for this matter but we could notsettle down on a possible resolution in mutually agreed terms.I hope, in order to resolve the problem, that i could get my TV replaced or the full amount of refund within a short period of time, whilst reserving my right to claim against you. Enclosed is a copy of the receipt.Dear Mr Gao,I am writing to _______________________________________________________ I hope _______________________________________________________________I’m looking forward to hearing from you.Yours sincerely,
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