【正文】 Business Process Repository to your Business Process Template Business Process Template Order to Cash Purchase to Pay Manufacture Product Process Steps 第 46 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Business Blueprint – Create Project Documentation ? Central storage of all project documentation in SAP Knowledge Warehouse ? Functionality to create, edit, store, upload and download documentation ? Predefined templates / document types for ? Scenario descriptions, diagrams, installation guides ? Customer Input ? Interfaces, forms, reports ? Creation of own templates ? Reporting features to track and filter on documents 第 47 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Realization – Configure Business Processes Customizing via Implementation Guide (IMG) Reuse of Customizing via BC Sets, . in a Rollout location Assign test cases ? Configuration of process requirements, specified in the Business Blueprint ? Automatic assignment to transactions and BC Sets through use of objects from the Business Process Repository 第 48 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Business Configuration Sets – Definition ? A Business Configuration Set is a set of Customizing settings – Grouped according to logical, business management criteria to a unit – Used for documentary, quality assurance and reuse purposes – Independent of the original Customizing tables/views – Accessible across the system landscape ? BC Sets are snapshots of Customizing settings 第 49 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Realization – Customizing Distribution ? Ensures that Customizing of certain objects is insync across systems ? Reuses Customizing (. of SAP R/3) in other systems (. SAP CRM) ? Avoids redundant Customizing activities in a solution landscape Customizing Transport R/3 DEV R/3 QAS R/3 PRD CRM DEV CRM QAS CRM PRD APO DEV APO QAS APO PRD ... DEV ... QAS ... PRD Transport Transport Transport Transport Transport Transport Transport Central system Predefined list of synchronizing objects Customizing Distribution 第 50 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Realization Testing Central definition and preparation of test plans and packages Assign test packages to Testers Testers find test packages in their personal Worklist and execute the test using eCATTs Check the status of your tests in the Status Info System Business Blueprint amp。 Configuration Test Plan R e g ist e r in W e b S h o pS e le c t P r o d u c tU p d a t e S h o p p in g B a sk e tB u s in e s s t o C o n s u m e rC r e a t e O r d e rP r o ce s s O r d e rO r d e r P r o c e s s in gB u si n e ss P r o ce ss e sI n t e r n e t S a le s: B 2 CS e le c t e d B u si n e ss S ce n a r io sBC R e g ist e r in W e b S h o pS e le c t P r o d u c tU p d a te S h o p p in g B a sk e tB u s in e s s to C o n s u m e rC r e a te O r d e rP r o ce s s O r d e rO r d e r P r o c e s s in gB u si n e ss P r o ce ss e sIn te r n e t S a le s: B 2 CS e le c te d B u si n e ss S ce n a r io s第 51 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。? SAP Solution Manager – Solution Management – Solution Manager Implementation Area – Solution Manager Operation Area Components of SAP Solution Manager 第 52 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。SAP Solution Manager – Used in Operations Define System Landscape Re mended Functions Sequence Microsoft NetMeeting Support desk/ SAP Note Assistant Cross Functions Issue Tracking SAP Early Watch Alert Define / Import Business Processes Service Delivery Enabling Best Practices Documents Service Level Reporting System Monitoring Central System Administration Business Process Monitoring Upgrade SAP Service Marketplace 第 53 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Service Delivery Platform – Proposals and Ordering Order services through direct links to SAP Service Marketplace Maintain the solution landscape in SAP Solution Manager Get proposals for services and Best Practices Service Delivery through SAP Solution Manager SAP Solution Manager SAP Solution Manager SAP Service Marketplace 第 54 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。? Service Level Management – Service Level Management for periodic, longterm and crosssystem reporting including business processes based on SAP EarlyWatch Alert ? System Monitoring – Realtime monitoring of business processes and system ponents based on the CCMS infrastructure ? Business Process and Interface Monitoring – Monitoring of the most important or critical business processes of a pany – Observation of all technical and business applicationspecific functions required for a smooth and reliable flow of business processes Solution Monitoring – Longterm and Realtime 第 55 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Service Level Reporting – Workflow Example ? Measures and municates agreed service goals defined in your service level agreements ? Triggers reports regularly, . once a week or month ? Evaluates key performance indicators ? Preconfigures remendations to be individually tailored ? Facilitates forecasting Alert Overview Alert Details Service remendations Link to SAP Service Catalog 第 56 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。System Monitoring – Workflow ? System monitoring of core ponents to detect critical situations as early as possible ? Support administrators working with new SAP products ? System monitoring and Central System Administration plement each other Open task overview Systemrelated tasks with integrated and automated log Alert graphics Expert monitors directly linked in satellite systems 第 57 頁 機密文件，僅供內(nèi)部使用。 第 頁機密文件，僅供內(nèi)部使用。Business Process and Interface Monit