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models as the basis for defining key management needs/priorities.desingned and delivered pany‘s first highly successful introductory course to total quality managementover500 managers trained across3 spanisions.developed methodology for linking training needs with business strategy,and put in place a reliable method for providing quantitative measurement of the effectiveness of management training and development programs.based upon my job experience and educational qualifications, i am confident that i can bring effective leadership to your training function and improve the overall human resource effectiveness and productivity of your pany. i would appreciate the opportunity to further discuss my credentials with you during a facetoface interview.i hope to hear from you shortly.yours very truly,(空格為簽名處)carolyn a. beattyenclosure