【文章內(nèi)容簡介】 with this and shows no signs of avoidance or coverup J. Singh XLRI 6. Consensus: Most decisions reached by consensus。 voting is kept to a minimum. 7. Open munication: team members feel free to express their feelings about their work and team processes. 8. Clear roles: Each member is assigned a clear responsibility and accountability 9. Shared leadership: The formal leader allows others to assume leadership depending on their skills and circumstances 10. Selfassessment: The team periodically stops to review how well it is functioning—and improve. J. Singh XLRI 187。 Please add the scale values you assigned to each statement 187。 Divide the total by 10 to get an average “team index” 187。 Higher indices? better teams J. Singh XLRI 1. Selecting team members 2. Aligning team members’ strengths 3. Building camaraderie / trust 4. Establishing team norms 5. Celebrating team success 6. Clarifying customer requirements 7. Align strengths + resolve differences 8. Creating project vision goals 9. Creating team identity pride 10. Energizing team meetings J. Singh XLRI 187。 Factors leading to team effectiveness: ? Context + Adequate resources + Leadership structure + Climate of trust + Performance evaluation reward system ? Composition + Abilities of members + Personality + Size + Diversity J. Singh XLRI 1. Mismatched needs ? Symptom: People with private agendas working at crosspurposes ? Solution: Get hidden agendas on the table 2. Confused goals ? Symptom: People don’t know what they are supposed to do ? Solution: Clarify the reason the team exists。 define its purpose and expected outes J. Singh XLRI 3. Unresolved roles + Symptom: Team members uncertain about what their job is + Solution: Inform team members what is expected of them 4. Bad decision making + Symptom: Teams may be making the right decisions—but in the wrong way + Solution: Choose an appropriate decision making approach 5. Bad policies, stupid procedures + Symptom: Team is at the mercy of an employee handbook from hell + Solution: Throw away the book。 make a fresh start keeping ground reality in mind J. Singh XLRI 6. Personality conflicts + Symptoms: Members do not get along + Solution: Learn about each team member。 value use differences。 work on improving relations 7. Bad leadership + Symptom: Tentative, inconsistent, and even stupid leadership at times + Solution: Leader must learn to serve the team。 or change leadership 8. Bleary vision + Symptom: The team is being made to ramble around aimlessly + Solution: Formulate a better vision J. Singh XLRI 9. Antiteam culture + Symptom: The anization is not really mitted to the idea of teams + Solution: Use teams for the right reasons。 never force people into teams 10. Insufficient information feedback + Symptom: Performance not measured。 team members are groping in the dark + Solution: Encourage free flow of relevant information 11. Poor reward systems + Symptoms: People are being rewarded for the wrong things + Solution: Reward individual as well as team behavior。 design rewards that make teams feel safe J. Singh XLRI 12. Lack of trust + Symptom: Defensive behavior。 lack of coordination + Solution: Earn trust by being trustworthy。 reconstitute team if necessary 13. Unwillingness to change + Symptom: A visible ‘knowingdoing gap’ + Solution: Find out what the blockage is。 use dynamite or grease to remove it. 14. The wrong tools + Symptom: The team lacks required / appropriate resources + Solution: Equip the team well for its tasks * Gary Hamel C K Prahalad: Competing for the Future (HBS。 1994) J. Singh XLRI 187。 As a good team member you should: ? Play for yourself and the team to win ? Take responsibility for the results of the pany ? Be loyal to the people and goals of the pany ? Take the initiative to improve the pany’s productivity, relations, and quality ? Decide who you want to be and the kind of contribution you wish to make J. Singh XLRI 187。 Responsibility ? Doing one’s best in one’s own and pany’s interest ? Expression of one’s mitment to pany’s success ? Responsibility for selfdevelopment—and pany’s development ? Management must give responsibility—and people must be willing to take responsibility ? How much do you give and take responsibility? J. Singh XLRI 187。 Loyalty ? Being happy when the pany succeeds ? Taking action when it is threatened ? Being proud of membership ? Talking positively about it ? Put forward constructive criticism—but keep it within the pany ? Loyalty is not blind obedience. It is OK to say “no”. It is not OK to say “yes’ and not keep your promise J. Singh XLRI 187。 Initiative ? To solve problems, improve and innovate ? Take ownership ? Can you list the initiatives you have taken in the last 6 months to strengthen your team? J. Singh XLRI 187。 You can’t simply buy, or wish for, a readymade winning team. 187。 You’ve got to invest time and effort in building a team—and keeping it together. 187。 This investment has a very high ROI: A Winning Team ! J. Singh XLRI J. Singh XLRI 187。 Search for an appropriate fit among: ? Strategy: + Domain / Business / Market