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changes that improved customer satisfaction and reduced warranty costs by 92%. (Senior Engineer, Manufacturing) ?Administered a $1M annual budget and negotiated maintenance contracts with agencies outside of the Army in support of $60M worth of equipment (Maintenance Manager, US Army) Format and Content – The Michigan Format – Include and structure essential elements (ACR) – Quantify acplishments/results – Bullet vs. Paragraph – Use of action verbs – Use of articles, periods and personal pronouns – Transferable skills – Make use of ‘Additional’ section Bullet vs. Paragraph ANJIMOMOTO CO., INC. Senior Engineer ?Developed a new granulating machine for instant cup soup at Knorr, an Anjinomoto subsidiary, whose brand is owned by Bestfoods. Managed crosspany projects to introduce new manufacturing machine by anizing six members. Started production in August 1997 and improved product quality and cost efficiency. Filed patent application in Japan and US. (Granules dissolve more easily and uniformly than powders). Bullet vs. Paragraph ?Initiated development of new machinery that spurred efficient innovation in food processing. New equipment improved product quality and decreased production costs by X%. ?Managed crossfunctional team charged with development and implementation of new technology pleting project under budget and before deadline. Format and Content – The Michigan Format – Include essential elements (ACR) – Quantify acplishments/results – Bullet vs. Paragraph – Use of action verbs – Use of articles, periods and personal pronouns – Transferable skills – Make use of ‘Additional’ section Action Verb