【文章內(nèi)容簡介】 ...........................................................................................46 集成測試階段 ........................................................................................................................48 系統(tǒng)測試階段 ........................................................................................................................48 系統(tǒng)交付階段 ........................................................................................................................50 系統(tǒng)維護階段 ........................................................................................................................5010 項目實施方法 .....................................................................................................................51 迭代式軟件開發(fā)模式 ............................................................................................................51 為什么要以迭代方式開發(fā) ....................................................................................................51 迭代式方法的優(yōu)點 ................................................................................................................5211 項目實施各個階段的進度計劃、成果及交付物說明 .........................................................557) 系統(tǒng)交付階段 .........................................................................................................................5812 項目管理方案 .....................................................................................................................60 項目組織機構(gòu) ........................................................................................................................60 組織結(jié)構(gòu)及組織圖 .......................................................................................................60 投入人力的職能及責(zé)任限度 .......................................................................................60 范圍控制 ...............................................................................................................................61 進度控制 ...............................................................................................................................62 質(zhì)量保證 ...............................................................................................................................63 QA 經(jīng)理 .........................................................................................................................63 QA 工程師 .....................................................................................................................64 溝通管理 ...............................................................................................................................65 項目主管 .......................................................................................................................65 項目組 ...........................................................................................................................66 QA 工程師 .....................................................................................................................66 配置管理 ...............................................................................................................................68 文檔范本 ...............................................................................................................................68 風(fēng)險控制 ...............................................................................................................................69 項目風(fēng)險 .......................................................................................................................69? 在出現(xiàn)不可修復(fù)的危害之前準(zhǔn)備修復(fù)計劃； ........................................................................69 保密措施 ...............................................................................................................................69 公司保密制度 ...............................................................................................................69 項目保密制度 ...............................................................................................................6913 技術(shù)支持與售后服務(wù)方案 ..................................................................................................71 技術(shù)支持與售后服務(wù)體系 ....................................................................................................71 技術(shù)支持與服務(wù)原則 ...................................................................................................71 ISO9001 的服務(wù)規(guī)范 .....................................................................................................71 服務(wù)工作流程 ...............................................................................................................71 技術(shù)支持與服務(wù)體系組織保障 ............................................................................................72 服務(wù)體系 ...............................................................................................................................72 技術(shù)支持與售后服務(wù)質(zhì)量保障 ............................................................................................73 技術(shù)支持與售后服務(wù)內(nèi)容 ....................................................................................................73 售前技術(shù)服務(wù) ...............................................................................................................73 售中技術(shù)服務(wù) ...............................................................................................................74 工程實施 .............................................................................................................................74 項目管理 .............................................................................................................................74 試運行階段 .........................................................................................................................74 系統(tǒng)推廣階段 .....................................................................................................................74 技術(shù)文檔 .......................................................................................................