【文章內容簡介】 1 76 % Gov’t Action 2 2 % Mgt. Audits 4 n/a % Stress Management 2 1,300 % Poster Campaign 2 6,100 % Personnel Selection 26 19,177 % Nearmiss Reports 2 n/a 0% Why Implement BBS? ? Safety is about people. ? Compliance is not sufficient. ? Consequences drive behavior. ? Motivating ? Performance Feedback Why Implement BBS? ? Truly proactive ? Broad awareness ? Deep Involvement ? Proven effective ? Transcends workplace safety Three Essential Questions What behaviors are being observed? Why are those behaviors present? Now What will be done to correct the system deficiencies? BBS Features Strengths / Weaknesses ?Peer to peer observation ?Supervisory observation ?Behavior audit ?Snapshot ?Software support ?Customized behavior inventories ?General behavior inventories ?Emphasis on skilled coaching and feedback Roles and Responsibilities ?Workers ?Observers / Supervisors ?Safety Staff ?Managers ?Safety Involvement Team Are You Ready for BehaviorBased Safety? Safety Culture Wheel 04812L e a d e r s h i pS y s t e m s amp。 P r o c e s s e sI n v o l v e m e n tO r g a n i z a t i o n a l S t y l eM e a s u r e m e n t amp。A c c o u n t a b i l i t yT h e E S P M C u l t u r e W h e e lRate Each Statement on a Scale from 0 to 3 ? 0= Weakness ? 1=Some aspects covered ? 2=Could be improved ? 3=Strength Leadership —Leadership mitment to safety is active, visible, and lively —A clear and inspiring vision has been established for safe performance —Safety is viewed and treated as a line management responsibility —Safety is clearly perceived as an anizational value on the same level with productivity and quality Systems amp。 Processes ― Supervisors and workers partner to find and correct systems causes of incidents ― Communication systems are abundant, effective and flow well in all directions ― Training systems deliberately and systematically create petency for the right people at the right time ― Safe operating procedures and policies are clearly defined and municated Involvement ― Workers are skilled at problem solving and decision making ― Labor and management work together to address safety systems issues ― Team orientation achieves involvement and cooperation ― Innovation, participation and suggestions are encouraged at all levels Organizational Style ― Trust and openness are the norm ― Positive reinforcement is used regularly ― Bureaucratic obstacles are removed ― There is formal and informal recognition for great performance at all levels Measurement and Accountability ― All levels of the anization have safety goals and process responsibilities clearly defined ― The process of achieving results is a key safety measure ― Performance reviews include accountability for safe performance at all levels ― Supervision is accountable to perform safety observations and feedback How Do You Deal with Safety? ? Leader ? culture that strongly values amp。 supports EHS ? continuous improvement ? Follower ? pliance minded ? view safety as a legal responsibility with little or no value ? Gambler ? lack knowledge, resources, will to even achieve pliance ? manage safety with eyes closed and fingers crossed How Is Your Organization Managed? ? Safety must be in harmony with the way the anization is managed ? Do we want production and safety? ? Do we want production with safety? ? Do we want safe production? ? Goal: Efficient production which maximizes profit ? Integrated or artificially introduced program? ? How we do business a state of mind that must bee an integral part of each and every procedure in the pany Behavior Based Safety ? Three major subsystems to deal with: ? The physical, the managerial, the behavioral ? Identifying critical atrisk behaviors and the systems that support them ? AtRisk Behavior ? normal human behavior ? people reacting to their environment ? Deal with the causes of the atrisk behavior, not the behavior ? change the environment that leads to the atrisk behavior There is no one right way to achieve safe production in an anization. For a safety system to be effective it must fit the anization’s culture and it must: ?Force supervisory performance ?Involve middle management ?Have top mgt. visibly showing their mitment ?Have employee participation ?Be flexible ?Be perceived as positive Dan Petersen Are You Ready? LEADERSHIP ? Organization needs to be fundamentally prepared for it ? Success = taking on and resolving central anizational issues ? Major change initiative for most panies ? Change ? not easy ? often resisted w/ vigor and ingenuity ? failed change efforts create skepticism, cynicism and apathy ? Whether in production, quality, or safety the ultimate responsi