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trategies and practices which support employee engagement. 。Assures the maximization of total room occupancy by supervising the accurate listing of all future reservations. 。Keeps General Manager promptly and fully aware of all problems or unusual matters of significance. 。Maintains a favorable working relationship with all other hotel employees to foster and promote a cooperative and harmonious working environment. Achievements:。Front office staff got many praise letters and high evaluation from guests. 。Excellent job for pleted the task of t