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eeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners. I have also instigatedand implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business。 I maximised sales revenues through upselling and planning of marketing programmes. So, when I saw your advert for the General Manager’s position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require. As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 2010 winner in the Real