【正文】 ervice Automation (ESA) offering. This also features a Contracts module and a Services Procurement module, which PeopleSoft hopes to leverage if greater demand for IT services acpanies an economic recovery. With consulting partner CGEamp。s Project Management Book of Knowledge: project scope management, time management (that is, planning or scheduling), cost management, resource management, quality management, project munications management, project risk management and project procurement management. The ninth area enables the integration of these processes, such as for pipeline or other analytics. (See Project Portfolio Management (PPM) Applications: Perspective.) With a profitable quarter to end 20xx (based largely on PortfolioDirector momentum and cost cutting), Artemis continues to correct its cost structure after acquiring the bulk of its joint ventures worldwide. With continued strength in product revenue in Europe, any Artemis eback is likely to begin there. Another important portfolio analysis tool is ProSight, an innovative solution that entered the American market a few years ago. Using a partnering strategy that involved such vendors as Changepoint, Evolve, PeopleSoft and PlanView, the ProSight tool enabled vendors to extend their offerings. These partners have typically developed peting solutions. ProSight has deepened its tool, adding playbooks of dashboards, scorecards, pick lists and forms to target such procedures as IT servicelevel management, system retirement, project prioritization and IT inventory analysis. Other notable portfolio analysis tools e from Portfolio DecisionWare (an AXSOne/Tivity partner) and United Management Technologies, which has developed StratFrames. Both also offer consulting services as a major part of their businesses. In addition, ProSight has strategically partnered with Fujitsu Consulting for consulting services in the portfolio management space. Lawson Software and Changepoint have similar strategic partnerships with Deloitte amp。s portal approach enables simpler user configurations than previous releases and also features a native Enterprise Dashboard, with hundreds of Clevel stored procedures, including many for portfolio reporting. Previously focused on IBM39。s new PPM solution, which was introduced in June 20xx, extends its established Oracle Projects module (formerly focused on project costing and billing, with some recent resourcing features) with three new products: Project Management, for building work plans, controlling project issues and changes and tracking progress。E and billing, and features an effective workflow tool reminiscent of processmodeling tools offered by ERP vendors. There is a significant PPM niche market for enterprises leveraging the IBM/Lotus Domino platform for PPM purposes. Automation Centre offers TrackerSuite, featuring resource management, timetracking Dominobased project collaboration, document management and workflow. Customers include DuPont and American Electric Power. Automation Centre also offers a Microsoftbased product. Similarly, Eden Communications leverages Domino with its ProjecTrak family of products. It targets IS with a bug tracker, help desk, asset management and software designer module, among others. Genius Project from the European (Swissbased) pany Genius Inside features risk and simulation modules. Key Issues What project management tools, processes and techniques are required for delivering highquality, ontime and onbudget applications? How will ERP II vendors and markets evolve? How will enterprises improve the operational efficiency of their eworkplace infrastructures during the next five years? How should project/process management groups for an application de