【正文】 management effectiveness 簡單的工具 /流程以加強有效管理 Practice how to use of the tool/process effectively 練習如何有效利用工具 /流程 Develop action items 發(fā)展行動方案 5 Module 1 Objectives: Achieving Through People 單元一 目標 : 以人為本的管理 ? Understand the importance of people management skills in achieving business results 瞭解要達到企業(yè)經(jīng)營成果人才管理的重要性 ? Understand the roles and skills of change leadership 瞭解變革領(lǐng)導的角色和技巧 ? Personal reflection on your required people management petencies 對自己人才管理能力的反思 6 Competencies of Effective Managers 高績效主管的核心能力 Change Leadership 變革領(lǐng)導 Setting Direction 目標 /方向設(shè)定 Empowerment Enabling 賦能授權(quán) Communication Coaching 溝通輔導 Consequence Management 賞罰分明 7 ? Understand how to set KPI and “SMART” goals and clear expectations of performance 瞭解如何設(shè)定 KPI 及 “SMART”的目標和對績效清楚的期望 ? Understand how to municate performance plan and get mitment of achieving goals 瞭解如何溝通績效計劃，並得到達成目標的承諾 ? Through case study to learn the right approaches and skills of cascading goals 經(jīng)由個案研討，學習正確的方法和技巧傳遞目標 Module II Objectives: Setting Direction 單元二 目標 : 目標 /方向設(shè)定 8 Objective Setting目標設(shè)定 Vision, Mission(Long term goal)願景 , 使命 (長期目標 ) Key Expected Achievement(Yearly objectiveBiz. KPI) 主要期待的成果 (年度目標 ,主要績效指標 …) Common Dept. KPI 一般部門的 KPI CrossFunctional KPI 跨功能的 KPI Agreed Objectives 雙方同意目標 (Immediate Manager the Individual) (直屬主管 個人 ) Periodical Review 定期檢討 Execution執(zhí)行 Performance Evaluation績效評估 Organization Department Individual 9 Principles of Objective Setting 目標設(shè)定的原則 ? Specific 明確的 ? Measurable 可測量的 ? Achievable 可達到的 ? Relevant 相關(guān)的 ?TimeBound 有期限的 10 WRAPUP Setting Performance Expectation Reminder 總結(jié)設(shè)定績效期望 提醒重點 1). Make sure Corporate KPI links up with individual Performance Objectives 確定公司 KPI 和個人績效目標連結(jié) 2). Make su