ipd介紹及研討(留存版)
【正文】 Involvement of people Process Approach System approach to management Mutually beneficial supplier relationships Factual approach to decision making Continual improvement TI QMS Strategy Policy QSM QSS Records Tell What to do Tell How to do Record What you did Do what you should do Audit what you did Other Input (what) (how) QMS與流程的關(guān)系 ? ISO過(guò)程模型本身就是一個(gè)流程模型 ? H公司的 BPA重點(diǎn)聚焦在產(chǎn)品實(shí)現(xiàn)過(guò)程 OTC IPD Plus MM IPD ISC CRM 客戶問(wèn)題解決 在從 QMS八大原則看 ? QMS八大原則中，其中的三項(xiàng)是流程 ? 其他各項(xiàng)需要流程支持 Customer Focus Leadership Involvement of people Process Approach System approach to management Mutually beneficial supplier relationships Factual approach to decision making Continual improvement MM、 OR、CRM等流程 管理評(píng)審 QCC、 8D、 6 Sigma、 PMOP BPA DCP、 TR等 質(zhì)量是文化，流程是質(zhì)量文化生生不息之源 ? 德國(guó)和日本的質(zhì)量文化 ? PONC ? 質(zhì)量是誠(chéng)信！ Contents ? 企業(yè)流程及質(zhì)量管理 ? IPD的核心思想及整體框架 ? IPD管理體系 ? IPD流程架
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