【正文】 responsible for: – The efficient capture of data from its business source, – The flow of that data to the puter, – The processing and storage of that data by the puter, and – The flow of useful and timely information back to the business and its people. Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Chapter Map Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Business Trends and Drivers ? Total quality management (TQM) ? Continuous process improvement (CPI) ? Globalization of the economy ? Information technology problems and opportunities – Year 2022 problem (Y2K) – Euro currency directive – Enterprise resource planning (ERP) – Electronic merce (EC or Emerce) Irwin/McGrawHill Copyright 169。s puter files. 4. Thou shalt not use a puter to steal. 5. Thou shalt not use a puter to bear false witness. 6. Thou shalt not copy or use proprietary software for which you have not paid. 7. Thou shalt not use other people39。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition General ProblemSolving Approach 1. Identify the problem. 2. Analyze and understand the problem. 3. Identify solution requirements or expectations. 4. Identify alternative solutions and decide a course of action. 5. Design and implement the “best” solution. 6. Evaluate the results. If the problem is not solved, return to step 1 or 2 as appropriate. Irwin/McGrawHill Copyright 169。Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Where Systems Analysts Work ? In traditional businesses – Working in traditional information services anizations (permanent project teams) – Working in contemporary information services anizations (dynamic project teams) ? In outsourcing businesses – Contracted to traditional businesses ? In consulting businesses – Contracted to traditional businesses ? In application software businesses – Building software products for traditional businesses Irwin/McGrawHill Copyright 169。s puter resources without authorization or proper pensation. 8. Thou shalt not appropriate other people39。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Contemporary IS Services Organization Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman