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S 5th Edition System Users System users are the people who use or are affected by the information system on a regular basis—capturing, validating, entering, responding to, storing, and exchanging data and information. A mon synonym is client. Types include: – Internal users ? Clerical and service workers ? Technical and professional staff ? Supervisors, middle managers, and executive managers ? Remote and mobile users (internal but disconnected) – External users Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Stakeholders: Players in the Systems Game ? A stakeholder is any person who has an interest in an existing or new information system. Stakeholders can be technical or nontechnical workers. ? For information systems, the stakeholders can be classified as: – System owners – System users – Systems analysts – System designers – System builders – IT vendors and consultants Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Chapter One Players in the Systems Game ? What are information systems, and who are the stakeholders in the information systems game? ? What role will you personally play in the development and use of information systems? ? Who are information system users? How is the definition changing in a remote puting and Intercentric world? ? What is a systems analyst and why are these individuals the key players in the development and implementation of information systems? ? What are systems analysis and design? ? Where do systems analysts work? ? What modern business and technology trends are affecting information systems development? ? What are the career prospects for systems analysts? ? If you want to pursue a career as a systems analyst, what knowledge and skills do you need to acquire? Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition 1 C H A P T E R PLAYERS IN THE SYSTEMS GAME Irwin/McGrawHill Copyright 169。 Technology An information system (IS) is an arrangement of people, data, processes, munications, and information technology that interact to support and improve daytoday operations in a business, as well as support the problemsolving and decisionmaking needs of management and users. Information technology is a contemporary term that describes the bination of puter technology (hardware and software) with telemunications technology (data, image, and voice works). Irwin/McGrawHill Co