【正文】
導(dǎo)游講解時一般要:(1)突出景點的獨特之處;(2)突出具有代表性的景觀;(3)突出游客感興趣的內(nèi)容;(4)突出“……..之最”。?r?t?b?l](急燥的)style。2)For those plicated places and dangerous places。5)Don?t hurry them up during the tour。 2)Stand at the eye catching place。外交護照 2)Business passport。psychology for seeking perfection。2)Has signed the labor contract with the travel service。 3)Mount Jiuhua in Anhui Province。 2)Maintain good image。 national guide should help the passengers to settle the difficult problems according to the principle “Reasonable and Possible”。t?n?,reri:] of the right day or the next day. 地陪接團后赴飯店途中應(yīng)做好哪些服務(wù)工作? 答:(1)致歡迎詞;(2)調(diào)整時間;(3)首次沿途導(dǎo)游;(4)介紹下榻飯店;(5)宣布當(dāng)日或次日的活動安排。 5)Do propaganda宣傳 and investigation. 全程陪同導(dǎo)游人員的主要職責(zé)有哪些?答:(1)實施旅游接到計劃;(2)聯(lián)絡(luò)工作;(3)組織協(xié)調(diào)工作;(4)維護安全、處理問題;(5)宣傳調(diào)研工作。大雄寶殿的三尊佛像是誰?碑廊內(nèi)的那幾塊碑分別是誰寫的?具體位置在哪?寒山寺外有個城樓是什么?什么年代造的?簡單介紹一下。6半潭秋水一房山的房是什么意思?半是什么意思?6梧竹幽居中的竹子和鳳凰是什么關(guān)系?通過分析竹子的特性來說明竹子為什么是剛?cè)嶂伊x之物的象征?(氣節(jié)、虛心)6昆曲最鼎盛是什么時候,當(dāng)時社會上從哪些方面看得出來?6水廊為什么被稱為三大名廊之一?卅六鴛鴦館是不是鴛鴦廳?原因?從建筑學(xué)角度講講卅六鴛鴦館四個耳房的作用?6斗拱有幾個部分組成?在中國的地位?作用?6蘇州被稱為東方水城,那么蘇州古城的格局是如何的呢?(十二個字)70、為什么要開發(fā)蜆江漁唱這個旅游項目?蜆江是指的哪個湖? 7蘇州園林最大的特點是什么?與揚州園林有什么區(qū)別? 7蘇州古城的特點是什么?古城的面積是多少?7蘇州園林中與昆曲有關(guān)的建筑有哪些?昆曲博物館在哪里? 7拙政園最大的最主要的主題是什么?淡泊、疏朗 7真絲與纖維絲的區(qū)別?虎丘相關(guān)問題憨憨法師是哪個朝代的?解釋試劍石上面的一首詩。石舫上的建筑是什么?“暗香”指的是什么?“疏影”指的是什么?介紹文天祥。蘇州建筑的特色?2蘇州的工業(yè)生產(chǎn)總值居全國第幾?2蘇州旅游業(yè)對外的廣告語?2園林中有哪些建筑手法?2把亭、臺、樓、閣用一句話概括一下特點?2樓、閣有什么區(qū)別?黃鶴樓是樓還是閣?第二篇:導(dǎo)游業(yè)務(wù)知識問答(English現(xiàn)場問答 )Appendix 1 Questions and Answers is the guide?The guide is the person who gets the certificate of guide qualification according to “The Management Regulations of Tour Guides”, accepts the appoints of travel agency, signs the contract with travel agency, and offers guide, explanation and other related services to the tourists according to the travel plan.什么是導(dǎo)游人員?按職業(yè)性質(zhì)可將它分為哪幾類?答:導(dǎo)游人員是指按照《導(dǎo)游人員管理條例》的規(guī)定取得導(dǎo)游證,接受旅行社委派,為游客提供向?qū)?、講解及相關(guān)旅游服務(wù)的人員。 4)Check the exact arrival time of the tour group。should include the basic historic background, the features, status and special value of the scenic spots, language shouldn?t only be easy to understand but also be vivid, beautiful, expressive and full of passions。Take the reception plan, guide certificate, identity card, guide flag, meeting logo(接站牌)and settlement vouchers(結(jié)算憑證). should a local guide prepare before sending tourists off? 地陪在送客之前應(yīng)做好哪些準(zhǔn)備工作?1)Check and confirm the transportation tickets。4)When Children are ill, the guide suggest the parents to take the sick children to see a doctor instead of giving children medicine, the guide should not provide medicine to children. 接待兒童的“四不宜”原則指的是什么? 答:(1)不宜給兒童買食物、買玩具;(2)不宜突出了兒童,冷落了其他游客;(3)即使是家長同意也不宜單獨把兒童帶出活動;(4)兒童生病,應(yīng)及時建議價者請醫(yī)生診治,而不宜見一起給孩子服藥,更不能提供藥品給兒童服用。 3)Variety and plication of objective demands. does the principle refer to? 1)A, the work attitude of guide。(2)規(guī)模小。glasses and sun helmet(太陽帽). do the letters F, C, Y, K refer to in the international air transport? 國際航空中,英文字母表示的客艙等級?1)F= first class。 are the key points of oral language of the guide?Moderate volume, tune, speed of speech and reasonable pause. to deal with the relationship with the tour leader?1)Respect the tour leader and often consult with him if in trouble。6)Check and discuss the itinerary [a?39。2)Make preparations in instance, what religion do the tourists believe? Which church do they want to go? When does the church open? Where is the location of the church? etc.3)Satisfy their specific instance, certain restaurant, certain meal, or even certain time for those religious people. to extend the farewell speech?怎樣致歡送辭?1)Look back on the sightseeing activities in the past few days and express your appreciation to the tourists for their support and good cooperation。4)Act in close coordination with the national guide and the tour a local guide, you ought to walk in front of the group with a flag or group sign holding in the the national guide and tour escort walk at the back just to make sure that no one gets lost。3)The distribution of vision。rekw?z?t]先決條件 conditions are different in obtaining the formal formal guide needs to pass the guide qualification test and apply for the formal guide certificate from the tour administrative department after he obtains the guide qualification temporary guide needn?t obtain the guide qualification )The demands for language ability are formal guide is not limited by language the temporary guide must be the person who grasps some specific language and owns some special language ability and is urgently緊急的 needed by the travel agency which hands in the application to the tour administrative the temporary guide can?t apply for the temporary guide )The application procedures are formal guide certificate must be applied by the tour guide himself。 aspects is the tour guide?s vision(sight)posed of? How many methods does the application of vision have? A: The tour guide?s vision is mainly posed of three aspects which are the change of pupil瞳孔, the length of vision contact and the angle of vision : The application methods of vision mainly include: 1)The joint of vision。departure time, etc.2)Each time on the bus in the morning, remind the tourists of the schedule in the morning and in the afternoon arriving at a scenic spot, the guide should make sure that they all know the tour route, the exact time of staying at this scenic spot, the coach number and the parking lot。 4)Let the deafmute聾啞者 tourists sit in the front seat of the bus so they can read your body language。 4)Inform the tourists of the itinerary just for the day or the next day。獨白 2)Dialogue.口頭語言有哪兩種形式?其表達要領(lǐng)包含哪些方面?答:口頭語言有獨白式和對話式兩種基本形式。4)The tourist asks the question and answers by himself/herself. are “ the four treasures of traveling”?旅游活動中的旅游四寶是指什么?Fan。but for the group travel, the payment method is paying inclusive rates through the travel service or the related service agency。3)China Youth Travel Service, 1980, CYTS. are